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Dubai

    Sr Principal Programme Manager - Dubai, United Arab Emirates - ORACLe

    Oracle background
    Description

    Manage dedicated cloud customer relationshipsto ensure region delivery expectations are clear, communicated, andissues are resolved in a timelymanner

    · Provide a single point ofcontact for customer leadership and projectteams

    · Own work-back schedules,generating communications and presentations, and planning andcoordinating meetings

    · Take large,complex projects and break them down into tasks, milestones, anddeliverables

    · Implement, streamline,and coordinate organizational processes and procedures to optimizeefficiency and productivity

    ·Anticipate bottlenecks, manage escalations, and negotiate tradeoffsto balance business needs and technical constraints to supportcustomer success

    · Lead interactionswith cross-functional teams consisting of Engineers, ProductManagers and executive leadership

    ·Provide executive status updates to stakeholders, both internallyand externally, and escalate issues asnecessary

    · Ensure that all projectdocumentation is complete, accurate, and complete for handoff todownstream processes that enable continued customersuccess

    PreferredQualifications

    · BS or MS degree orequivalent experience relevant to functionalarea

    · Eight (8+) or more yearsmanaging high visibility implementation projects and/or customerengagements

    · A skilled problem-solverand strategic thinker who takesownership

    · The ability to workautonomously, make high impact decisions, and judgementcalls

    · Excellent communication andinterpersonal skills, with the ability to effectively managerelationships with stakeholders at alllevels

    · Thrive in an innovative,ambiguous, and fast-pacedenvironment

    · PMP, PgMP, or equivalentproject management certification is a plus


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