Customer Experience Ambassador - Dubai, United Arab Emirates - Binghatti Holding
Description
Ability to make outbound calls to current customers for account updates and invoice follow-ups- Establish strong, positive relationships with homeowners and real estate investors by helping them understand Binghatti's service and navigate issues if they arise
- Continuously build notes and feedback from interactions with customers, and brainstorm ways to improve our customers' experience
- Become a mini expert in real estate and property taxation
- Capture customer information and feedback in Binghatti's CRM, and provide insights for future product development
- Manage time efficiently while focusing on essential activities to ensure customer satisfaction and repeat signups
- Develop and share best practices with team members to continually improve the quality, efficiency, and value of our service
Salary:
AED3,456.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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