About Abdoalrhman Ahmed:
ITIL certified with great capability to enhance service management.
Ambitious, determined, and hungry for new challenges.
An IT Professional with a strong technical background who possesses self-discipline and the ability to work with minimum supervision.
Skills in problem solving coupled with effective decision making for enabling effective solution leading to high customer satisfaction & lower cost.
Experience
Technical support for more than 4 years helping to fix and solve technical issues and managed OS.
Education
Bach degree in information technology
master degree in information technology [ BI]
