Abdourahamane Amodou

IT Support Engineer with hands-on experience providing L1/L2 support for Windows and Linux systems, end-user troubleshooting, basic networking, and virtualization environments. Experienced in system setup, issue resolution, documentation, and day-to-day IT operations through practical projects and support roles. Certified in 2025 by (ISC)², Cisco Networking Academy, and Palo Alto Networks, with a strong foundation in networking and security fundamentals and a growing focus on infrastructure and cybersecurity operations.

Completed professional training and certifications in IT support, networking, and cybersecurity, with hands-on lab experience in Windows and Linux systems, networking fundamentals, virtualization, and endpoint security. Holder of 2025 certifications from (ISC)², Cisco Networking Academy, and Palo Alto Networks, providing a strong foundation for IT operations, network support, and security-focused roles.