Alaa Shams aldeen

Dear Recruitment Team

I was recommended to reach out to you with regards to an opportunity within your organization.

Although my background is F&B, my passion for delivering excellent customer and motivation to grow would make me an asset to the company.

I would dearly appreciate the opportunity to share my skills and experiences should an opportunity arise.

Looking forward to hearing from you soon.

Best regards,

Alaa

Restaurant General Manager
Sama Beirut Restaurant - Dubai, UAE
Recruited and managed senior staff with focus on delivering clear
results.
•
Put in place clear controls for financial administration and business
management.
•
• Created and led successful business culture focused on performance.
Maintained smooth restaurant operations by coordinating and
enforcing personnel policies and procedures in line with company
standards.
•
Ensured a safe environment for restaurant staff and guests by
establishing and enforcing sanitation standards and procedures,
conducting inspections to verify adherence
•
Reviewed financial data in , adjusting operational budgets to
consistently maximise profitability.
•
Analysed operations to improve restaurant efficiency and service
levels.
•
Encouraged feedback from restaurant customers, using insights to
implement positive process changes.
•
Delivered in-depth training to customer-facing staff, promoting strong
service performance.
•
Established safe and secure dining environment with strong sanitation
standards.
•
Quickly identified problem situations, skilfully resolving incidents to
maintain satisfaction of involved parties.
•
Promoted positive atmosphere and went above and beyond to
guarantee each customer received exceptional food and service.

Bachelor Degree in Finance