VICTORIA LAMOGRAR

Victoria is an exceptional Senior Executive Assistant with over 20 years of experience in managing high-level executives, coordinating facilities services, overseeing front office operations, and providing HR support. Her proficiency extends across a range of industries and sectors and has supported executives with diverse responsibilities and areas of expertise. Her ability to anticipate their needs and provide seamless support has been instrumental in ensuring their success. She is a certified HR professional with Associate CIPD certification.

In addition to her professional credentials, Victoria is committed to continuous learning and upskilling. She takes an active role in her own development and has gained valuable skills and knowledge relevant to her work. Her dedication to improvement has made her an agile and adaptable member of the workforce, capable of navigating change and leading others through challenging times. 

Victoria’s impact at work extends beyond her technical abilities. She ensures that delivering administrative and operational tasks are purpose-led, it achieves fulfilment and more importantly, are valuable to people

• Office Management & Operations: Expert in streamlining daily office operations, coordinating facility services (cleaning, maintenance, security), managing supplies and equipment, and overseeing refurbishment projects. You have a strong ability to develop, implement, and maintain efficient administrative systems.
• Facilities Management: Adept at maintaining high standards of office appearance, cleanliness, organization, and safety. You possess strong relationship-building skills with facilities management, landlords, and relevant authorities (Civil Defense).
• Executive & Administrative Support: Provided high-level executive assistance to C-suite executives, partners, and directors across multiple organizations (Arup Gulf Limited, NEOM, PwC Middle East, Organic Foods & Café). This includes extensive diary management, complex travel logistics, comprehensive email management, expense processing, and preparing critical reports and presentations.
• Health & Safety: Certified First Aider and Fire Marshall, responsible for ensuring security, compliance with health and safety regulations (including DMC and Civil Defense standards), and informing staff about emergency procedures.
• Event Management: Skilled in organizing a wide range of internal events, meetings, and company-wide activities, including venue sourcing, negotiation, program flow, and securing giveaways.
• Budget & Expense Management: Experienced in monitoring office expenses, managing budgets, processing invoices, and ensuring cost-effectiveness.
• HR & PRO Support: Supported HR functions, including recruitment, onboarding/offboarding, maintaining staff records, processing payroll, and ensuring office license compliance (Dubai and Abu Dhabi). You also have experience supporting equivalency processes for technical staff.
• Process Improvement & Employee Support: Identified and implemented new processes to enhance office efficiency and employee experience. Served as a primary point of contact for employee inquiries, providing prompt and effective support and communication.
• Reporting & Data Management: Proficient in creating and updating reports (including PowerBI), taking minutes of meetings, and managing contract databases.

I hold a Bachelor of Arts in Psychology from the University of the Philippines (1999). Additionally, I am an Associate CIPD, certified through PwC's Academy in 2021.