Aladdin Elsayed

• tables, trays according to the type of food ordered and the hotel’s service standards.  
• Performs opening and closing procedures established for the department. 
• Accurately records, pre-checks and picks up all food and beverage orders.
• Check in with guests to ensure satisfaction with each food course and / or beverages.  
• Responsible for cleaning and removing the trolleys / trays from guest rooms and corridor. 
• Serves guests their food and beverage in a prompt, courteous manner as per the standard sequence of service.
• Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day. 
• Report cleanliness and maintenance issues to the immediate supervisor.
• Assist in carrying out scheduled inventories of products and operating equipment.  Ensure that the place of work and surrounding area is kept clean and always organized.
• Ensure proper appearance and grooming while on duty.
• Ensure to have minimum wastage and breakage.
•   Ensure communication between Kitchen, Order taker and service team members.  
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.  
• Being knowledgeable of operating the hotel’s point of sales (POS) system, other order taking systems or hand help devices, inventory software etc.

Fairmont The Palm, Duba

Fairmont The Palm, Dubai 

 October 2020 - October 2021

Head Waiter (Al-Mageeb Arabic Restaurant)

Order Taker (In Room Dining)

The Oberoi, Dubai 

July 2018 - October 2020

Head Waiter (All Day Dining-971)

Kempinski El Nile, Cairo, Egypt

April 2015 - June 2018

Waiter (All Day Dining-The Blue Restaurant)

Head Waiter (Osmanly Turkish Restaurant) 

Fairmont Heliopolis, Cairo, Egypt March 2012 - April 2015

Waiter, (Aqua E Luce-All day dining)

Waiter, (In Room Dining)

RAFFLES THE PALM, DUBAI (PRE-OPENING)

Head Waiter (Matagi Japanese Restaurant and Sola Jazz Lounge)

November 2021 - present

FACULTY OF LAW, CAIRO UNIVERSITY, EGYPT. 

SEPTEMPER 2010, SEPTEMBER 2014