Aleksei Rabinkov

• Effective team player with the ability to collaborate with cross-cultural teams and interact with all
organizational layers.
• Superb communication and interpersonal skills, apt to work with non-technical team.
• Extremely goal-oriented, always willing to step up and able to think on the fly.
• Exceptional adaptability, flexibility and faculty to hit the ground running.
• Accessible leadership with an outstanding work ethic.

COTE D’AZURE HOTEL LLC
DUBAI, UNITED ARAB EMIRATES
Cluster IT Manager, Hotel PRE-Oppening (06.2022 – up to date)

Design and implementation of network and server infrastructure, Disaster Recovery solution
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and
appraising their performance following IT department KPI
Responsible for smooth functioning and co-ordination of vendors for Guest Internet, GRMS, Property
Management Systems - PMS, Point of Sale - POS, CCTV, IPTV, Telephony systems
Prepare Policy & Procedures for the IT Department and for the user department
Monitor performance of information technology systems to determine cost and productivity levels, and
to make recommendations for improving the IT infrastructure
Analyze business requirements by partnering with key stakeholders across the organization to develop
solutions for IT needs
Assist with the overall business technology planning, providing a current knowledge and future vision
of technology and systems according to organizational needs and budgets

CB Energotransbank JSC
Chief IT- Infrastructure Officer (05.2021 – 06.2022)

Provide leadership in planning and managing computer operations and production support, systems
and database administration and network operations
Participate in IT strategy planning activities
Ensure system performance and SLA's are met
Manage IT resource requirements to ensure appropriate balance between tactical and strategic
demands
Lead IT asset management team to ensure assets full lifetime cycle value is achieved
Provide in depth technical expertise for both tactical and operational initiatives
Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs
and projects
Interface with business unit managers to define infrastructure support initiatives and solutions for
improving service efficiency and effectiveness
Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks
Work closely with project team members line managers for time allocation and prioritization
Manages a dynamic team of individuals, constantly searching for creative ways to elevate the
capabilities of technology systems to meet business needs

CB Energotransbank JSC
Head of the IT Infrastructure development Department (06.2020 – 05.2021)

Design and execute short plus long-term strategic plans to assure infrastructure capacity attains
current and future needs.
Develop, execute and oversee procedures, policies and related training plans for project management
and infrastructure administration.
Manage and establish priorities for maintenance, design, development and analysis of entire
infrastructure systems inclusive of LAN, WAN, Internet, security and wireless implementations.
Conduct research and recommend changes in services, products, protocols and standards to support
development efforts and infrastructure procurement.
Supervise data center group and lead, direct and utilize knowledge on best practices in area related to
infrastructure.
Define and manage IT Disaster Recovery Strategy for Bank.
Report and prepare strategies to maintain server infrastructure.
Ensure apt security levels on network, infrastructure and servers are maintained.
Direct and administer conditional network analysts plus technicians to provide leadership and
direction.
Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services
secure.
Perform feasibility studies for different upgrade projects, conversions and improvements.

LAL-Auto LLC
Senior System Administrator (01.2013 – 06.2020)
Manage IT department
ERP implementation
Administer internal systems and interpret issues in them.
Troubleshoot the issues that arise in the internal systems.
Oversee the daily operations and the operation team.
Configure servers and firewalls.
Train the new candidates and help them set up their system.
Keep monitoring the system performance and ensure its proper working.
Recommend ways to improve the network of computer systems.
Upgrade the components of the system and update the technical documents.

DE-group LLC
System Engineer (05.2012 – 12.2012)
Manage and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems, application software and system management
tools
Proactively ensure the highest levels of systems and infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions, and
work with developers to implement those fixes
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention
time on any tasks
Participate in the design of information and operational support systems
Provide 2nd and 3rd level support
Liaise with vendors and other IT personnel for problem resolution

DanChurchAid&ICCO
Part-Time System Administrator (07.2010 – 10.2011)
Install and configure software and hardware
Manage network servers and technology tools
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals and IT policies

The representative office of Pragma Corp in KR

IT Manager (08.2008 – 10.2011)

Manage information technology and computer systems
Plan, organize, control and evaluate IT and electronic data operations
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and
appraising their performance
Design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness

Clientterra LLC
System Administrator (08.2007 – 08.2008)
Configuring and maintaining the networked computer system, including hardware, system software,
and applications.
Ensuring data is stored securely and backed up regularly.
Diagnosing and resolving hardware, software, networking, and system issues when they arise.
Replacing and upgrading defective or outdated components when necessary.
Monitoring system performance to ensure everything runs smoothly and securely.
Researching and recommending new approaches to improve the networked computer system.
Providing technical support when requested.
Documenting any processes which employees need to follow in order to successfully work within our
computing system.

Technical Support Engineer (08.2006 – 04.2007)
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical
issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients

Bachelor's Degree in computer hardware and automated systems software fields (2007)
Kyrgyz-Russian Slavic University, Kyrgyzstan
Certificates
 Mikrotik MTCIPv6E #1904IPv6E8856 (2019)
 MikroTik MTCTCE #1704TCE9631 (2017)
 Mikrotik MTCRE #1606RE035 (2016)
 Mikrotik MTCNA #1512NA085 (2015)
Cources:
 ITIL Foundation v4
 HPE Certified Datacenter Professional
 Cisco CCNA/CCNP