Ali Elhafiz

Results-oriented professional with over 12 years of experience in ERP Systems and customer service leadership. Proven ability to integrate and coordinate complex department functions. Expertise in ERP systems such as "SAGE" and "SAP S/4HANA" layout. Expertise in implementing, configuring, and optimizing SAP Financial Accounting and Controlling modules. Proven track record of aligning financial processes, enhancing reporting accuracy, and ensuring tax compliance. Adept at integrating cross-functional systems and delivering tangible business value. Highly skilled in problem-solving, decision-making, and meeting customer needs. Strong team player with excellent social skills.

Business Application Senior (Dal Group ,UAE/Dubai-Sudan/Khartoum)                                                 05/2017    Until Now 

•  Supported integration systems between Sales & Finance, ensuring smooth data flow and alignment of financial information. 
•  Assisted with settlement operations for pending and unposted invoices, improving payment efficiency and reducing outstanding balances. 
•  Re-engineered the Chart of Accounts to align with the SAP structure, enhancing financial recording and reporting accuracy. 
•  Configured Extended Withholding Tax and Taxes on sales and purchases to comply with tax regulations, mitigating risks of non-compliance in different jurisdictions. 
•  Integrated Accounts Payable (AP) with Material Management (MM) and Accounts Receivable (AR) with Sales and Distribution (SD) modules, streamlining procurement-to-payment and sales-to-receipt processes, respectively. 
•  Implemented SAP controlling modules for better financial insights and control, providing enhanced financial oversight.
•  Conducted month-end close, ensuring accurate financial data reconciliation and finalization. 
•  Performed overhead assessment and settlement to allocate costs accurately, optimizing cost distribution and allocation.
•  Led the support and maintenance of the database server (SQL Server) for the legacy system, ensuring its continuous functionality and reliability.
•  Took the initiative to customize the Field Status Variant in the General Ledger (GL) to capture relevant information and meet specific business process needs, enhancing data capture and reporting capabilities. 
•  Led the categorization of vendor groups based on FI and MM modules, streamlining vendor management processes for improved efficiency. 
•  Spearheaded the categorization of customer groups based on FI and SD modules, resulting in more efficient customer management practices. 
•  Took charge of setting payment terms and methods for vendors and customers, ensuring consistent payment practices and effective cash flow management.

System Analyst (Dal Group ,Sudan/Khartoum)                                                                                            02/2012 – 04/2017

• Act as the escalation point for complex logistics-related issues and incidents, taking charge of the resolution process and collaborating closely with the team to ensure timely and efficient solutions.
  • Monitor data entry processes and conduct regular audits to maintain the accuracy and integrity of logistics-related data.
  • Continuously assess logistics processes and workflows to identify areas for improvement, proposing and implementing solutions to enhance efficiency and productivity.
  • Enforce compliance with company policies, procedures, and safety guidelines in logistics operations, emphasizing best practices and adherence to regulations.
  • Collaborate with vendors and third-party service providers to resolve any issue in Infrastructure or servers.
  • Conduct training sessions for logistics staff on new systems, technologies, and best practices to ensure proper utilization and skill development.
  • Successfully support settlement operations for pending and not posted invoices.
  • Effectively support the warehouse transaction for DD (Direct loading) and presale sales orders.
  • Take the lead in providing technical support for all ICT network-related issues concerning the ERP system.
  • Utilize advanced data analysis techniques to generate insightful reports on logistics performance metrics.

Bachelor's Degree Computer Science,University for Technological Sciences, Khartoum, Sudan.  

Certificate:   

• SAP Certified S/4HANA for Financial Accounting Associates. 
• Microsoft Certified Professional (MCP). 
• MCSA on Microsoft Windows Server 2003.
• ITIL® Foundation Certificate in IT Service Management.