andrews biaka

Results-driven hospitality professional with fine dining and leadership experience, seeking to join a prestigious international 5-star hotel. Committed to delivering exceptional guest experiences, maintaining luxury service standards, and contributing to operational excellence through strong communication, teamwork, and attention to detail.

• Experienced hospitality professional with over 5 years in fine dining and hotel restaurants across the UAE, Singapore, and Bahrain. Currently working as Head Waiter at Platinum Coast Hotel Apartment, Fujairah. Strong background in supervising service teams, training staff, handling reservations, managing guest complaints, and ensuring smooth daily operations.
• Skilled in up-selling, POS handling, billing accuracy, and delivering high-end customer service. Proven ability to work under pressure, maintain luxury service standards, and create excellent guest experiences through strong communication and teamwork.

Bachelor of Philosophy from Kalaymyo University (2012–2017).

Diploma in Accounting (LCCI) from LCCI Luandim Training Centre (2015–2016), graduated with GPA 3.8/4.0.