Bijeesh vijayan

Professional with over +8 years of UAE experienced Hospitality / Customer Service Professional with valid UAE driving license. Adept in enhancing client satisfaction and retention, implementing cost reduction strategies in hospitality division, training employees there by improving Internal customer satisfaction and reducing employee turnover and customer complaints thereby contributing to bottom line profitability of the organisations worked with. Well versed in integrated QMS (Quality management system), POS systems (Micros, Foodies) Dynamic Outlet Manager focused of promoting customer satisfaction through exceptional service, comprehensive knowledge of relevant health & safety rules and regulations, committed to excellence in service.

• PRE-OPENING  OUTLET MANAGER            Oct 2022 – Apr 2023 

                JADE ‘S RESTAURANT LLC – WYNDHAM DUBAI, DEIRA

• FOOD AND BEVERAGE SUPERVISOR                     Apr 2021 - Aug 2022

Chamas Churrascaria and Bar - Crowne Plaza Dubai     

• FOOD AND BEVERAGE CAPTAIN                            Mar 2017 - Apr 2021

Chamas Churrascaria and Bar - Crowne Plaza Dubai

2018                       MBA Marketing management

                                Bharathiyar University, Coimbatore, India

2011                       Bachelor of Hotel Management and Catering Technology                          IIMS, Kochi