Denise Dressel

A dedicated and customer-orientated Key Account Manager who can enhance a company's reputation and sales figures. Denise has broad negotiation skills and a track record of creating end-to-end solutions. She is ready and qualified for taking on her next challenge and is keen to contribute significantly to an ambitious and exciting company.

10/2017 – 09/2020

Siemens Betriebskrankenkasse, Munich Key Account Manager

• Establishing and maintaining strong, long-term client relationships through close account management
• Supervision and strategic development of international key accounts such as Infineon
• Negotiations at senior level regarding terms of partnerships
• Cold calling of prospective new business customers
• Exceeded sales targets by more than 10% over 12-month period

Deutsche Telekom Privatkunden-Vertrieb GmbH, Munich Trainee for Sales and Leadership

• Acting as deputy store manager, including daily team briefings, personnel deployment planning and performance reviews
• Actively monitoring the company’s qualitative and quantitative targets for the store, identifying issues and creating new solutions through problem-solving techniques
• Managing a team of 20 salespeople, providing escalation support, motivation, feedbacks and trainings
• Ensuring an accurate brand image, maintaining visual merchandising standards and customer satisfaction

Freelancer, Nuremberg

Academic Tutoring

• Liaising with parents to provide simple study plans tailored to students' unique requirements

Eva BADER Immobilien, Nuremberg

Trainee of Real Estate Sales Agency

• Preparing and accompanying tours for prospects
• Promoting sales of properties through social media, listing services and advertisements to attract prospects
• Drafting lease and sale agreements in line with state property laws

IU Internationale Hochschule

B.A. Fashion Management
Current GPA: 1.2

Courses include: Digital Future Commerce, Project Management, Leadership 4.0, Visual Merchandising and Store Design

Friedrich-Alexander-Universität Erlangen-Nürnberg

B.A. International Business Studies
GPA: 1.94

Topic of Thesis: Diversity Management focusing on Turkish Migrants in Germany

Courses include: International and Strategic Management, Foundations of E-Business, Statistics, Intercultural Competence

California State University Fullerton, USA

Study Abroad
• Courses include: Introduction to Real Estate, Introductory psychology, International Economy