About Dilshan Perera:
I'm a graduate in University of Plymouth, United Kingdom, holding a degree in Software Engineering. Currently working in AT&T GIS Lanka (LTD), providing my service as a software engineer, system support engineer, ATM support Engineer, Customer Support Engineer for 3 years, and looking for a chance to enhance my professional knowledge and skills in United Arab Emirates. Currently living in Dubai, UAE and flexible for relocation before work.
Experience
2021 – PRESENT
SOFTWARE ENGINEER
AT&T GLOBAL INFORMATION SOLUTIONS LANKA (LTD), SRI LANKA
- Maintain a smooth run in different projects & Systems in banks in Sri Lanka;
- NCR ATM Network in Sri Lanka.
- Check Clearing System in Sampath Bank PLC, Sri Lanka.
- Testing and Installation of ATM systems, Check Clearing Systems, etc.
- Perform timely upgrades and updates.
- Identifying Issues and fixing bugs, network issues, etc.
- Provide Customer Support Service for 10+ institutes involved in the projects mentioned above.
- Provide Remote & Hands on support when the systems are down.
- Provide On-Site Assistance when needed.
- Handling Customer complaints and come up with solutions.
- Come up with new solutions according to Customer needs.
- Take part in new developments as a team.
- Testing and Launching of new Developments.
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2018 – 2021
TRAINEE SOFTWARE ENGINEER
AT&T GLOBAL INFORMATION SOLUTIONS LANKA (LTD), SRI LANKA
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2016 – 2017
ACCURACY POINT OF CONTACT (APOC)
GLOBAL SYSTEM SOLUTIONS, NUGEGODA, SRI LANKA
- Maintain the accuracy of the project CCUS that ran in the head branch, two other local branches and one branch overseas.
- Supervised over 200 QATs in the head branch and over 150 QATs in other branches
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2016
QUALITY ASSUARENCE TECHNICIAN (QAT)
GLOBAL SYSTEM SOLUTIONS, NUGEGODA, SRI LANKA
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2015
ACCOUNTANT
GT HOLDINGS, GAMPAHA, SRI LANKA
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2014 – 2015
MULTI-DUTY CLERK + ACCOUNTANT
GT HOLDINGS, GAMPAHA, SRI LANKA
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2013 – 2014
SALES CONSULTANT
CEYLINCO LIFE INSUARENCE PLC, JA-ELA, SRI LANKA
Education
2016 – 2019
BSC (HONS) IN SOFTWARE ENGINEERING
University of Plymouth, United Kingdom
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2013 – 2014
DIPLOMA IN SOFTWARE ENGINEERING
ESOFT, Gampaha, Sri Lanka
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2011 – 2013
G.C.E. ADVANCED LEVEL (2013) IN ART STREAM
(English Medium)
St. Joseph’s Seminary, Kohuwala, Sri Lanka
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2004 – 2010
G.C.E. ORDINARY LEVEL (2010)
St. Peter’s College, Colombo 04, Sri Lanka
St. Joseph’s Seminary, Kohuwala, Sri Lanka
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