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Duaa Monim

Duaa Monim

Call Center Agent

Customer Service / Support

Dubai, دبي

Social


About Duaa Monim:

I’m highly motivated and determined with a strong capacity for problem-solving. I am well qualified to help achieve project targets in an effective and timely manner.

Experience

Professional Experience

Operation Management
First Flight Couriers, Al Ain, UAE
12/2018 - 10/2019

  • Managed shipment data and customs paperwork.
  • Supervised loading and delivery of shipments.
  • Handled customer service and general administrative tasks.
  • Achieved sales of 11,000 during Al Ain Book Fair.

Sales Exhibitor
Sharjah International Book Fair, UAE
11/2019 - 12/2019

  • Welcomed customers, managed sales, and maintained inventory.

Toy Sales
Al Raha Mall, UAE
12/2020 - 03/2022

  • Promoted and sold toys, processed orders, and managed invoices.

Sales Exhibitor
Dubai International Heritage Exhibition and Conference, UAE
11/2022

  • Managed customer interactions and organized displays.

Sales
Various Book Fairs (Sharjah, Al Ain), UAE
11/2022 - 01/2023

  • Engaged with customers, tracked sales, and managed inventory.

Customer Service
Weekend Market, Mirdif Hills Avenue, UAE
03/2023

  • Provided product information, tracked sales, and assisted customers.

Sales Exhibitor
Ramadan District Jumeirah Emirates Towers Exhibition, UAE
03/2023 - 05/2023

  • Demonstrated products, arranged displays, and maintained neat work areas.

Event Support
Studio Plus Wedding Photography/Videography, UAE
03/2023 - 05/2023

  • Assisted with event operations, managed bookings, and resolved customer issues.

Call Center Agent
New Age Clinic, UAE
06/2023 - Present

Education

High School Diploma
Al Hamdanya Grand Private School, UAE (2018)

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