Faizan Mujaddidi

• Experienced Project Manager / Digital Marketing Manager / Customer Relationship Management 
(CRM) Manager / Software Developer with 10 plus years managing multi-million dollar projects both
in the public and enterprise sector.
• 7+ years of Project management experience, which includes successful rolling out of E-commerce
websites, Content Management System (CMS), Enterprise Resource Planning (ERP), Mobile 
Applications, Customer Relationship Management (CRM) Systems (Siebel CRM), Marketing 360 
Campaigns, Email Marketing, SMS Marketing, SEO, SEM, and Intranet.
• Managing projects within all constraints (Cost, Time, and Budget), stakeholder management (internal 
and external).
• Successfully delivered projects using Waterfall, SDLC, Agile, and Scrum methodology on time and 
budget. 
• Hands-on experience of all the phases of project implementation which includes, Requirement 
analysis, Design Phase, Training, Configuration phase, UAT before production Roll out, Parallel and 
post-production support.
• Conducting periodic reviews, identifying & mitigating project risks, tracking project progress, and
status reporting.
• Technically savvy with outstanding relationship building, training, and presentation skills.

Project Management
• Project documentation
• Project planning
• Business Analyst
• System Analyst 
• Requirements gathering
• Project Scoping
• Strategic Road mapping
• Change Management
• IT Operations
• Software/IT Architecture
• Team Leadership
• Service Delivery Management
• Procedure Review
• Internal & External Vendor 
Management
• Stakeholder Management
• Client & Stakeholder Communication

 BS CS