gilbert caragay

Over the year, I have built up lots of skill and qualities that I believe will be of benefit to your organization. I am a very strong team worker and I understand that in order to achieve difficult project and tasks, you must work with other people, and you must bring in their skills and their experiences. 

Workshop Controller

AL HABTOOR MOTORS 

P.O. Box 19879 Dubai, UAE

March 15, 2010 – June 8,2020    

• Delegating workloads to the staff in a workshop. 
• Supervising technicians working in workshop. 
• Extensive liaison with service department to ensure smooth running of all jobs carried out to the standard. 
• Liaising with and assisting technicians 
• Ensuring deadlines are met and carried out in a cost-effective manner. 
• Gaining authorization from customers to carry out additional work. 
• Checking recalls and liaising with warranty department.
• Preparing reports used for quotations to be submitted to the clients for cars no longer under warranty.
• Perform standard servicing procedures for cars under warranty.
• Adhering to company’s Health and Safety regulations to prevent accidents within the workplace.
• Maintains written records and files.

Service Advisor

AL HABTOOR MOTORS

Al Quoz Branch Dubai, UAE

March 14, 2009 – March 15,2010

• Schedule vehicle service appointment
• Welcome customers and made general assessment of vehicle issues.
• Worked to ensure customer satisfaction and handle customer issues.

Supervisor Maintenance

Dubai Investment Park Branch Dubai, UAE

March 14,2008 – March 14, 2009

• Inspect sites regularly to identify problems and necessary maintenance.
• Prepare weekly maintenance schedules and allocate work as per forecasted workloads.
• Employ, supervise and train workers.
• Coordinate daily cleaning and maintenance activities.
• Oversee all repairs and ensure that work is completed on time.
• Maintain all inventory and equipment, and ensure proper storage.
• Comply with all health and safety regulations and practices on site.
• Conduct preventative maintenance work.
• Conduct follow-ups on all maintenance and repair work.
• Conduct safety inspections as scheduled.
• Establish strategies to meet workload demands on time.

AC / Auto Mechanic Technician

AL HABTOOR MOTORS 

Al Quoz Branch Dubai, UAE

January 2001 – March 14, 2008

• In addition to performing any of the tasks assigned to Automotive Technician assigns, prioritizes, organizes, and reviews shop repair work. 
• Writes orders based on scheduled services, complaints and, service calls.
• Follows procedures to insure proper flow of paper work. 
• Inspects, diagnoses trouble, and determines extent of necessary repairs.
• Advises, trains, and assists new Automotive Technician in major repairs and with difficult diagnostic problems using MUT 3.
• Quickly & accurately diagnose the problems reported by the clients using the thorough knowledge on automobiles.
• Troubleshooting / repairing any problems pertaining to AC units, mechanical and electrical components of the car.
• Ensuring customer’s satisfaction.

TRAININGS

• Kerridge 805 Workshop Loading

11 August 2009

Al Habtoor Motors Workshop

Dubai Investment Park

• Construction, Performance & Maintenance of MMC Petrol Vehicles

20 – 23 November 2011

Al Habtoor Motors 

Garhoud Training Center

• M-Step 1 & Basic MUT 3 MMC Petrol Vehicles

20 – 23 October 2011

Al Habtoor Motors 

Garhoud Training Center

• Car Zone Extended Warranty Approval 

15 August 2011

Al Habtoor Motors Workshop

Dubai Investment Park

EDUCATIONAL BACKGROUND

Technological Institute of the Philippines

(Quiapo, Manila, Philippines)

• Undergraduate of B.S. Mechanical Engineering

June 1994– October 1998

AMA Telecommunication

(España, Sampaloc, Manila)

• Telecommunication Technician

June 1999 – August 1999