Jabeel Shanavas

Enthusiastic and Hardworking Operations Team Leader

Dear Sir or Madam,

In my search for new creative endeavours, I was thrilled to find the head of business position . As an ambitious professional with operations team leader experience, I believe that I would make an excellent addition strength to your organization.

Identifying innovative approaches and enhanced solutions to business challenges are activities that drive and inspire me. I believe that fresh perspectives and trying new techniques help businesses to evolve and grow. Like Etisalat my goal is to be at the cutting edge of industry advancements. Contributions to my former Sales role in Gotalk, and this field at large, revolve around my essential creative flair and collaboration skills. I have developed strong negotiation abilities and fostered a reputation as a key contributor by using ability to learn and grow and creative problem solving skills. As a team player, I am collaborative with peers, searching for ways to integrate valuable insights. With these qualities, I have confidence in my ability to facilitate positive change and colective effort.

For more information on my background and qualifications, please review the enclosed CV. I am eager to talk to you about this opportunity and thoroughly appreciate your consideration.

Yours sincerely

Jabeel shanavas

 Operations Consultant / Team Leader, Dukkantek Solutions DMCC. Dubai, UAE | Nov 2021 - Nov 2022
● Interaction with clients face-to-face & obtaining relevant KYC documentation.
● Maintain relationships with internal and external players to ensure the timely completion & delivery of
product & services.
● Respond in a timely & accurate manner to customers enquiries.
● Maintain clients profiles to meet all regulatory requirements & Internal Policies.
● Up to date Knowledge of legislation pertaining to KYC.
● Validate Commercial registration, as well as IBAN.
● Provide after sale support by ensuring by handling and following upon all requests in EPOS, this
includes installation updating merchant information, service activation & maintenance requests.
● Delegating work with the teammates.
● Monitoring weekly team performance, managing junior personnel, undertaking administrative tasks,
report writing tasks.
● Developed program plans, goals, objectives, and milestones for evaluating and measuring
effectiveness of operations.

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Bachelor Of Commerce: Hospitality & Tourism Mahatma Gandhi University.
Diploma in Logistics & Supply Chain Management Zabeel International Institute.