Jacob Francis

• Accomplished Leader with a proven track record in leading large teams and driving organizational success in complex, high-stake environments. 
• Expert in aligning team efforts with strategic objectives to enhance productivity and profitability. 
• Skilled in spearheading process optimizations and innovations, achieving significant cost reductions and efficiency improvements. 
• Demonstrates exceptional leadership in developing and implementing robust training systems and operational standards that elevate organizational performance. 
• Renowned for building and maintaining strategic partnerships and delivering superior customer service, ensuring sustained business growth and market leadership. 
• Empowers and motivates teams to achieve excellence, fostering a culture of continuous improvement and operational excellence in challenging settings.

Strategic Leadership and Financial Management

• Strategic Leadership & Business Growth: Expert in guiding organizational strategy, driving sustainable growth, and spearheading market expansion.
• Financial Acumen & Risk Management: Proficient in overseeing financial strategy, P&L management, and risk mitigation to ensure business stability and compliance.

Operational Excellence and Process Innovation

• Process Engineering & Product Development: Skilled in enhancing manufacturing and operational processes and managing product lifecycle to boost efficiency and market competitiveness.
• Technology Integration & Operational Improvement: Adept in leading digital transformation and process optimizations to improve organizational performance and scalability.

Quality Management and Compliance

• Quality Systems Management & Compliance: Expert in implementing and managing Quality Management Systems (QMS) like SPC and FMEA, alongside ensuring regulatory compliance and risk management through systematic approaches like 8D and 5-Why.

Leadership and Stakeholder Engagement

• Executive Team Management & Organizational Leadership: Proficient in leading diverse teams, promoting a culture of continuous improvement, and driving operational excellence.
• Stakeholder Engagement & Communication: Experienced in forging strong relationships with stakeholders, facilitating strategic alignment, and achieving collaborative success.

2000 – 2004     Bachelor of Mechanical Engineering: university of toronto (ACCREDITED)