Jeewaka Aluthgama Hewage

I am delighted to submit my application for this position that became available, and I can immediately join to start in this position.

I am an experienced support engineer with a demonstrated history of customer support service in IT industry, handling customer inquiries related to the software, hardware, networking and other business-related operations over more than four years while managing multiple priorities excellently in stressful environments. Furthermore, I have experience in administrative assistant for over more than two years.

Utilizing organizational, interpersonal, and motivational skills to generate top results and performance levels, I have provided the best customer service for both local and foreign clients over these years. I am proficient in Microsoft SQL, Azure cloud services and security, software and hardware installing and troubleshooting, network troubleshooting, Office 365, and working with Windows and Linux operating systems.

I am a fast learner who can adapt to any environment quickly and an outstanding team player who can work with any type of people. Moreover, I am eager to learn new things and to do any task that will be assigned to me.

With my experience in both my professional and academic background, coupled with my enthusiasm and dedication to achieving success, I believe I will swiftly surpass your expectations for this role. I look forward to discussing the position in further detail.

I am an experienced support engineer with a demonstrated history of customer support service in IT industry, handling customer inquiries related to the software, hardware, networking and other business-related operations over more than four years while managing multiple priorities excellently in stressful environments. Furthermore, I have experience in administrative assistant for over more than two years.

Utilizing organizational, interpersonal, and motivational skills to generate top results and performance levels, I have provided the best customer service for both local and foreign clients over these years. I am proficient in Microsoft SQL, Azure cloud services and security, software and hardware installing and troubleshooting, network troubleshooting, Office 365, and working with Windows and Linux operating systems.

Bachelor of Science of Engineering Honors in Electrical & Electronic Engineering (September 2014 –November 2018)

Sri Lanka Institute of Information Technology (SLIIT)