Julius Atienza
Services provided: Social Media Designers , Content Marketing , Lead generation , Graphic & Layout Design
About Julius Atienza:
I am Content Creator passionate in Social Media Contents, Graphics Designing
Experience
PAM Corporate Services - Digital Marketing Manager
- October 2022 - Present (1 year 4 months), Dubai, United Arab Emirates
- Developed visually appealing graphics for social media.
- Increased engagement metrics on social media channels.
- Edited and formatted videos for social media marketing.
- Executed social media strategies for specific business objectives.
- Optimized social media profiles and posts for search engines.
- Fostered and engaged with the online community.
AHR Private Wealth - Senior Data Researcher
- August 2021 - October 2022 (1 year 3 months), Dubai, United Arab Emirates
- Managed leads for marketing campaigns in CRM system.
- Investigated individual social media profiles.
- Created and sent reports using messaging and email programs.
- Updated lead profiles and confirmed contact information.
- Built prospect lists through research for potential clients.
- Maintained contact with leads through various communication methods.
Hoxton Capital Management - Data Researcher / Market Researcher - Team Leader
- October 2019 - August 2021 (1 year 11 months), Dubai, United Arab Emirates
- Trained team members to enhance lead generation skills.
- Developed team communications and information for meetings.
- Updated team members about their statistics during meetings.
- Investigated individual social media profiles.
- Created and sent reports using messaging and email programs.
- Worked closely with Business Development Manager on lead strategies.
Genpact - Process Associate / Artificial Intelligence Developer
- December 2016 - August 2019 (2 years 9 months), Alabang, Muntinlupa City
- Developed an Artificial Intelligence system for scheduling.
- Analyzed daily email intents and delivered data results to the AI's database.
- Reported system errors to the HQ development team.
Alorica Philippines, Inc. - Technical Support Representative
- January 2015 - December 2016 (2 years), Lipa City, Batangas
- Troubleshot technical issues through phone support.
- Upsold customers on Comcast's products and services.
- Encoded and documented call logs and cases on the CRM.
TeleTech Philippines - Customer Service Associate
- January 2013 - January 2015 (2 years 1 month), Santa Rosa, Laguna
- Assisted Telstra customers with prepaid services.
- Activated customer's mobile phones for other network providers.
- Documented call logs and cases properly on the CRM.
iZone Technologies Philippines - Technical Sales Representative
- July 2010 - September 2012 (2 years 3 months), Ortigas, Pasig City
- Addressed technical issues regarding computers and peripherals.
- Upsold customers on unlimited technical service subscriptions.
- Processed sales and orders through the Billing System.
NTT DoCoMo interTouch - Technical Support Representative
- January 2007 - June 2010 (3 years 6 months), Alabang, Muntinlupa City
- Addressed guests' inquiries on hotel internet services.
- Ensured high customer satisfaction and service level adherence.
- Provided technical assistance for internet, email, and wireless settings.
Education
Laguna State Polytechnic University - San Pablo City Bachelor of Science in Information Technology, Information Technology · (June 2003 - April 2006)
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