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Abu Dhabi
Kennedy Mugarura

Kennedy Mugarura

Customer service,

Services provided: Event Help and Wait Staff

Abu Dhabi, أبوظبي
د.إ30 / hour
Approximate rate

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About Kennedy Mugarura:

Am  a customer care service provider means being a guardian of trust, a beacon of hope, and a champion of solutions. It means being the calm in the storm, the voice of reason, and the helping hand that turns frustration into gratitude. It's about actively listening, empathizing, and understanding the unspoken emotions behind each customer's concern. It's about being proactive, resourceful, and creative in resolving issues, and turning moments of disappointment into opportunities for growth and loyalty. It's a privilege to serve, a responsibility to care, and a passion to make a positive impact, one customer at a time."

Experience

Being a  customer care service provider I represent , offers assistance and support to customers before, during, and after a purchase or interaction with a company . MY primary goal has been to  ensure customer satisfaction, resolve issues, and build trust and loyalty. Key aspects of a customer care service provider include:

- Responding to customer inquiries and concerns
- Resolving issues and complaints in a timely and fair manner
- Providing product or service information and guidance
- Offering personalized support and solutions
- Active listening and empathy
- Proactive approach to preventing and addressing problems
- Continuous improvement and feedback to enhance customer experience

Overall, a customer care service provider plays a crucial role in maintaining positive customer relationships and upholding a company's reputation for excellent service.

Education

High school students,  a graduate from university of Uganda Christian university Mukino in Business Administration.  

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