Kiran Dadlani

At Sabre Corporation, my role as Senior Product Manager revolves around driving customer engagement and spearheading product strategy execution with a focus on delivering customer-focused solutions. With a background as a Technical Product Manager and Product Specialist within the same organization, I have honed my expertise in translating customer needs into impactful product features, ensuring a seamless user experience and fostering loyalty.

My commitment lies in leveraging my in-depth knowledge of the travel, aviation, and hospitality industry to innovate and enhance product offerings. The team and I have achieved significant milestones through meticulous planning and strategic decision-making, always aiming for a swift return on investment and addressing business challenges effectively. This journey underscores a career dedicated to excellence in IT services and a passion for advancing customer satisfaction.

Sabre Travel Technologies (Sabre Corporation) Bangalore Senior Product Manager 08/2016 - 01/2024 

Previous Roles - Contributor Product Analyst, Contributor Product Specialist, Senior Technical Product Manager - Travel Tech Products 

• Led product launch timelines, releases, and stakeholder coordination for enterprise clients (Oman Air, American Airlines, Air Canada, Lion Group, etc.) 
• Spearheaded the Configuration Manager - GSS UI product migration, reducing airlines' implementation time for government security services by 85% 
• Identified and eliminated bottlenecks in E2E product development and delivery, significantly reducing development time and costs 
• Conducted user research, feasibility studies and gap analysis to inform product decisions, enhancing customer experience and adoption 
• Facilitated and acted as Scrum Master, overseeing sprint planning, sprint backlogs, daily stand-ups, sprint reviews, Gantt charts, RACI charts, and sprint retrospectives 
• Collaborated with UI/UX designers for design thinking, software developers, quality assurance, project managers, and stakeholders to define and refine product requirements and user stories. 
• Managed the product backlog, conducted demos, created user documentation, and handled maintenance tasks in JIRA 
• Mentored and coached team members and new inductees to establish an understanding of the products and guided them to grow in the requirements of the role 
• Recognized with Hi-Five, 1 Care site-level, "Celebrating You" award from the CEO for my performance, and won the Sabre White Paper Contest held in 2016

Master of Tourism Administration, Christ University

Activities and societies: I participated in various departmental activities and was elected to be a member of the university student council of Christ University.Activities and societies: I participated in various departmental activities and was elected to be a member of the university student council of Christ University.

• Completed Master of Tourism Administration securing First Class
• Selected as a member of the University Student Council by the Chancellor
• Certified for completion of IATA Foundation at Christ University, Bangalore
• Attended a two-day workshop on leadership as a part of the Student Council Induction Programme at Kengeri Campus, Christ University.