Lavenda Chapeta

I am a dedicated and proactive hospitality management master's student looking for an internship opportunity. I bring hands-on experience in various aspects of the hospitality industry. My background comprises of the following:

Administrative skills: handling books, maintaining booking records, managing reservations with attention to detail. 

Communicating skills: effective communication skills with staff, supervisors and customers to ensure smooth operations and a positive customer experiences.

Customer services: providing exceptional customer service, ensuring customer satisfaction and handling of inquires efficiently.

Event planning: experience in assisting in the planning and execution of events, from small gatherings to large functions ensuring seamless operations.

Innovative Thinking: bringing forth fresh ideas for the improvement of services provided and operational efficiency always striving for excellence.

I have a passion for the hospitality industry that drives me to continuously learn, grow and acquire expertise making me a valuable asset to your team. I am eager to leverage my current skills and experience to contribute to the success of your organisation.

I am a multi-talented individual with a diverse educational background with a professional experience in administrative services, sales and customer service and guest relations.

I am currently a master's student in hospitality management with Euclea Business School.