Maria Luisa Coronel

I am a hard working, organized and responsible person with regards to my work, Can work under pressure, multi tasking and fast learner.

Marhaba Medical Centre:
Job Description:
Medical Receptionist / Insurance Coordinator Fish round-about, Deira, UAE
January 2020 – January 2022
➢ Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
➢ Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
➢ Checking patient insurance eligibility using patient insurance portal or checking in EclaimLink regards to insurance confirmation.
➢ Ensures availability of treatment information by filing and retrieving patient records.
➢ Providing proper Doctor Assignment at patient registration and guiding patient.
➢ Providing information to patient before insurance pre-approval application.
➢ Coordinating, liaising and networking between insurance companies regarding eligibility,
payments, approvals, reconciliation and other requirements
➢ Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and
maintaining the reception area.
➢ Maintain proper billing and arranging collection for day-to-day basis.
➢ To coordinate and co-operate with colleagues and other related departments for smooth running
of operations.
Advantage Health Systems: Back Office Health Care Coordinator
Bonifacio Global City, Taguig City, Metro Manila
June 2019 – October 2019
Job Description:
➢ Daily Endorsement meeting with the General Manager and Team.
➢ Attending on the specific email regards to the concern of clients, Main office counterpart and
other members of the team.
➢ Assigning specific clinicians for patient’s visitation.
➢ Sending weekly report, productivity and endorsement to the team and community liaison.
➢ Coordinating with the Main Office for concerns with regards to the system and others.
➢ Provide customer – support in using electronic medical records and Clinical documentation.

➢ Manage intake coordination process that includes checking patient eligibility, admission and patient referrals related concerns.
➢ Coordinate with insurance, facilities, marketers and the clinical team in managing home health or hospice service requirements.
Step Interiors LLC: Receptionist/Secretary/Administrative Staff/Account Assistant Deira, Dubai, United Arab of Emirates
December 2014 – January 2019
Job Description:
➢ Meeting and greeting visitors at all levels of seniority.
➢ Answer or redirect general inquiries in person, by telephone or email. Take and forward messages
using multi-line telephone.
➢ Screening phone calls, enquiries and requests, and handling them when appropriate.
➢ Distribute incoming mail and faxes. Maintain confidential filing system.
➢ Ensures operation of equipment by completing preventive maintenance requirements, calling for
repairs, maintaining equipment inventories, evaluating new equipment and techniques.
➢ Generate the various document control reports as required.
➢ Maintain the files and control logs as required by the project.
➢ Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Adobe
Acrobat, etc.
➢ Managing and maintaining budgets, as well as invoicing, photocopying and printing various
documents.
➢ Maintains payroll information by collecting, calculating, and entering data.
➢ Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions,
and job title and department/division transfers.
➢ Collect and summarize timekeeping information. Print and issue paychecks
Powerphases Construction Services Inc.: Administrative Staff
Pasig City Philippines August
2013 – November 2014
Job Description:
➢ Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
➢ Compile, copy, sort, and file records of office activities, business transactions, and other activities.
➢ Complete and mail bills, invoices, or checks.
➢ Review files, records, and other documents to obtain information to respond to requests.
➢ Troubleshoot problems involving office equipment, such as computer hardware and software.
➢ Review files, records, and other documents to obtain information to respond to requests.
➢ Compute, record, and proofread data and other information, such as records or reports
Health Delivery System, Inc.: Medical Claims Processor Mandaluyong City, Philippines
March 2012 – January 2013
Job Description:
➢ Assess claims submitted by patients to ensure that they were indeed covered for a medical procedure by the said insurance company.
➢ Managed and processed insurance claims.
➢ Review patient bills for accuracy and completeness and obtain any missing information.
➢ Contributes to team effort by accomplishing related results as needed.
➢ Check each insurance payment is for accuracy and compliance with contract discount.
➢ Completes operational requirements by scheduling and assigning administrative project.
➢ Answered inquiries from providers on the subject of claim, eligibility, covered benefits and approval
status issues
➢ Maintain strict confidentiality. Sort and file paperwork.

I’m graduate of Bachelor of Science in Nursing