Maria Rafizade

Highly experienced and dynamic Administrative and Front Desk Professional with over 10 years of expertise in office management, reception operations, and customer service.

Skilled in managing front desk activities, coordinating administrative tasks, and delivering exceptional service to clients and visitors. Proven ability to create a welcoming environment, streamline office procedures, and support day-to-day business operations efficiently and professionally. 

Fluent in English, Persian, and Turkish, with excellent communication, organizational, and problem-solving skills. Currently based in Dubai with own visa, ready to contribute to a fast-paced and customer-focused team.

I’ve worked in different roles over the years, mostly in admin, customer service, and logistics. I first started as an English teacher, which helped me improve my communication and planning skills. Then I moved into customer service, where I was leading a team and helping hundreds of customers every day.

Later, I started my own courier company, so I was managing everything—from operations and finance to customer satisfaction. After that, I worked as a Branch Manager at another courier company, where I managed a team, improved delivery times, and made sure customers were happy.

Now I’m working in admin in a trading company here in Dubai, and I’m really looking to grow in my career and be part of a team where I can use my experience to help the company succeed.

I have a Bachelor's degree in English Translation, which I completed in Iran between 2007 and 2012. This background helped me build strong language, communication, and analytical skills, which have supported my work in customer service, administration, and team coordination.