Maria Tabbassum

HR Officer                                                                                             07/2019 

ACE GROUP OF COMPANIES (Ace cranes & Engineering -  RAS AL KHAIMAH, UAE , ACE-INDIA , ACE-KSA ) 

• Successfully streamlined HR efficiencies, conducted new hire orientations, performed on-boarding and training of new employees
• Managed database of 600+ employees in region; acted as Resource Steward, overseeing invoices, monthly payroll, petty cash, medical insurance & workmen compensation claims of employees Addressing employee relations issues pertaining to harassment allegations and work complaints; updating HR documents including organizational charts, employee handbooks or directories and performance evaluation forms.
• Spearheading HR operations strategies including Talent Acquisition and Recruitment including manpower planning, background verification, source networking, market mapping, candidate attraction and client management
• Efficiently handled pandemic situation  by conducting COVID-19 test for more than 650+ employees; ensured quarantine & social distancing practice as per local government guidelines
• Collaboration with UAE government authorities for Covid-19, visa, customs
• Automated workforce morale data collection by deploying employee feedback dashboards
• Performing yearly KPI for employees and maintaining performance matrix and scoresheet for appraisal process.
• Active association with Internal and External Audits related to employee management and risk assessment. 
• Active part during companies ISO 9001:2015 certification audits. 
• Introduced engagement surveys to track employee health and monitor possible liability concerns
• Developed new reports like Master Tracker, Attritions, Staff Strength, Attendance Monthly, Over Time and Incentives
• Conduct Exit interviews and feedbacks as a part of employee retention.
• Leading sub-ordinates on various administrative functions including filing paperwork, delivering & sorting mail, office cleaning and book-keeping
• Utilizing HR Management System software for up-keeping of employment records (hiring, termination, leaves, transfers, or promotions).

Executive Secretary                                                         05/2017 – 06/2019 

Interface Transworld | Dubai- UAE

• Manage complex travel schedules simultaneously of CEO and Managing Director
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Collaborated with other administrative team of 40 members, human resources and finance department on special projects and events.

HR Operation Specialist                                                   06/2015 – 03/2016 

Babajob Services | Bangalore, India 

• Managed team of 5 employees, overseeing the hiring, training, and professional growth of employees.
• Responsible for handling the entire HR Hiring & Operations activities, from recruitment pre joining and post joining formalities to retire and exit formalities.
• Obtained documents, clearances back ground verification check, certificates and approvals from local agencies.
• Maintain employee physical filing, data base on HRIS.
• Professional in leave management, performance appraisal, reward management, payroll, Attendance, Employee relationship.

HR Executive                                                                         10/2011 – 05/2015 

First American India Pvt Ltd | Bangalore, India 

• Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
• Developed new reports like Master Tracker, Attritions, KPI, Staff Strength, Attendance Monthly, Over Time and Incentives, managed database of 4000+ employees across region.
• Led complete Employee Lifecycle Management (Hire to Retire) from HR Policy Development, Manpower Planning/ Budgeting, Recruitment/ Talent Acquisition, Induction, T&D, Performance Appraisals, Compensation & Benefits/Salary Restructuring /Incentives, Payroll, Record Management, Employee Relations/ Retention to Exit Formalities.
• Employee- Centric Professional; who effectively balances needs of employees with organizational policies; maintained harmonious relations among management & staff by organizing R&R, festivals & ensuring timely resolution of employees' grievance/ queries.

Diploma in Modern Human Resource Management – Revised – 2021

ALISON

Diploma in Counselling                                                                                    2015 

Banjara Academy, Bangalore 

Bachelor of Business Management                                                             03/2011 

BEL First Grade College, Bangalore