Mir Ali

Quality Assurance professional with extensive experience working in agile environments and utilizing SDLC methodologies. Specialties include working with clients to provide solutions that increase customer satisfaction, facilitating simplified software, adapting modeling techniques in order to build better processes and mechanisms, providing detailed attention to technical requirements in order to attain superior design, and the ability to adapt to ever-changing requirements and circumstances in order to ensure the delivery of better functioning software.

Mir Asad Ali 

Bur Dubai, Dubai, United Arab Emirates

Summary

Quality Assurance professional with extensive experience working in agile environments and utilizing SDLC methodologies. Specialties include working with clients to provide solutions that increase customer satisfaction, facilitating simplified software, adapting modeling techniques in order to build better processes and mechanisms, providing detailed attention to technical requirements in order to attain superior design, and the ability to adapt to ever-changing requirements and circumstances in order to ensure the delivery of better functioning software.

Environments:

Selenium/Java, Azure DevOps, API, PostgreSQL 11, ASP .Net Framework, C#, C++, Visual Basic 5 & 6, JAVA Applications, XML, HTML, SQL Server 2000, 2005, SQL Express 2005, SQLite, IBM Informix Dynamic Server, Oracle RDBMS, Linux, Unix, Secure Shell Scripting, multiple Microsoft Windows platforms, basic Mac OSX, VBA, Windows communication foundation, JIRA and Gemini, End to End Business Workflow Testing using SOUP and REST, UAT Testing, Mobile Testing, PDA's and Tablets, IBM Cognos (Business Intelligence (BI) and performance management software suite), ETL, Informatica enterprise-class software-as-a-service (SaaS) integration application.

QA Experience:

Develop Manual and Automated (Selenium/QTP) test scripts for standard windows applications, web-services, GUI and Non-GUI applications.

Work from within development department to help get a formal QA department up and running. Design Test Plans from user stories, requirements and specifications. Establish QA standards for documenting application defects, bugs and change request submission processes

Work with Development for Release Control Documentation Standards (Subversion, Version Control)

Organize and Execute Test Cycles for unit test, integration test, system test, stress test, white/black/grey box testing and the processes that are followed using bug tracking repository.

Experience managing QA deliverables

Create Peer Review Documentation for Development to append to bug tracking ID.

Testing C++, VB applications, Client/Server, .Net applications and JAVA applications on Virtual Machines.

Testing Financial/Accounting back-office domain, online web-based reporting, price book data, AR, GL, AP entries. Client/Server/Web service testing, Mobile Java Applications Testing with Oracle back-end.

Customer implementation guide, and peer review documents checking for vulnerabilities laid out customer requirements/specification standards. Was heavily involved in modification requirements of payment applications to conform to standard, which gained customer satisfaction.

Experienced in technical documentation and user guides, examining and providing feedback on user requirements, Statement of Work (SOW).

Recently completed a Payroll project on existing application to meet California Payroll

Regulations that helped accurate and timely payout for customer base in California.

Key Skills:

Communication- Work with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.

Problem solving- Resolves in-depth queries in a methodical manner independently and with internal and external team members to find appropriate resolutions, efficiencies and high level of quality.

Team Player- Enjoys sharing knowledge and encouraging development of others to achieve specific team goals Planning and organizing- Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner.

Accuracy- Experienced in preparing and presenting QA Sprint and Status Reports as and when needed in order to have accurate reflection of Product Quality

Education:

B.Sc. Information Systems - Year Completed 2007 University of Central Oklahoma, Edmond, Oklahoma

Professional Experience

Feb 2022- October 2022

Grand Viewer Portal 

Business Bay, Dubai. UAE

Position : Quality Assurance Manager

Testing Tools:    Selenium/Java/Microsoft Azure DevOps/Postman/JMeter

Applications: Coinbet (Bitcoin application) and Acinggaming (E-commerce application)

• Design and execute project roadmap 
• Manage, train and assist software test engineers.
• Design, build and maintain testing framework based on Product Requirement Document.
• Debug and analyse problems found during testing, assist and follow up with development engineers to mitigate and repair the problems.
• Propose thoughtful product improvements and execution. 
• Design and write test cases, create comprehensive testing report, record testing results.
• Respond to regular and urgent needs of testing from web-end, provide suggestions and optimization plans.
• Attend daily scrum meetings to update the team on any blockers, test results and issues to continue the testing process.  
• Conduct both manual and automated testing using Selenium Automation tool for Desktop and Mobile web application.
• Develop scripts for Load & Stress testing and Security testing.
• Drive towards quarterly and yearly goals of the team.

Jan 2018- November 2021

Robert Half Technology

(Client) Transactions Data Systems, Oklahoma City, OK, United States 

Position : Quality Assurance Engineer - Lead

Testing    Tools:    Selenium/Java/Microsoft    Azure    DevOps/TFS/Azure    Storage    Explorer, PostgreSQL    11 Technology: (Pharmacy    Software    Application    System)

Java/JavaScrpt/C++/HTML/SQL 

Job Responsibilities:

• As a Quality assurance manager, I managed and lead a team of 20+ software testers, on shore and off shore.
• Test Computer-Rx applications that include WinRx Pharmacy, WinScan POS, WinRx Central and other ancillary applications (such as web and mobile). Lead QA in TDS Pharmacy API project, that involved Centralizing the Data for CRx, Rx30, Enhanced Medication Services, and PharmAsses into a Data Warehouse in order to integrate the entire Pharmacy data. Assist other QA Analysts, Developers, Product Managers, Business Analysts and department managers to execute and maintain Quality Assurance Standards.
• Design Test Plans and Test Cases to Perform functional, system, integration, certification, user acceptance and regression testing
• Work with Business Analysts and Product Managers to ensure complete understanding of the software requirements that need to be tested.
• Monitor outstanding QA issues so they progress in a timely manner and are completed within the release schedules as defined by Product Management.
• Recommend program improvements or corrections to Product Management and/or Development staff. Ensure Pharmacy compliance with local, state and national standards, legislation and regulations. Assist Business Analysts and Product Managers with documentation of software. Collect and report testing results and metrics to all stakeholders as warranted.
• Abide by quality controls and Software Development Life Cycle procedures. Set up and configure test environments.
• Assist in post-implementation and production support as required. Keep current on product trends and technology innovations. Perform any other job-related tasks as requested by management 

March 2016 – Sep 2017 (Contract)

Addison Group, Oklahoma City, OK, United States 

Quality Assurance Analyst – Lead

Testing Tools: Selenium/Java/Visual Studio Team Services/Microsoft Test Manager/TFS/SQL

Technology: TFS/.Net/Microsoft Azure    (Cloud    Computing)/C#/Mobile Chat Application/IPAD/Cross browser testing) 

Job Responsibilities: 

• Develop Test Plans, Test cases, Test Procedures for various types of testing such as Ad Hoc, Functional, GUI, Integration, Regression, Data Validation, User Interface, and overall system integration
• As a lead, I was responsible to train, and mentor the testing team. 
• I was also expected over look all the testing activities and assist the QA team and meet deadlines.
• Test applications to discover bugs, as well as provide feedback on usability. Participate in brainstorming meetings and daily scrums 
• Meet with users to understand business requirements 
• Proactively assess risks and help to find issues as early as possible 
• Help to improve our developer testing processes by placing Quality Controls and Checks. 
• Writing test automation code using Selenium and participating in code reviews 
• Stay up to date on best practices and technologies in QA and coach the team 
• Help contribute to the internal knowledge base, and train users on how to use our applications

Oct 2014 – Dec 2015 (Contract)

CF Industries, Chicago, IL, United States 

Quality Assurance Lead SAP

Testing Tools:

Selenium/Java/SQL/Visual Studio Team Services (Microsoft Test Manager)

Technology: GUI/.Net Web/Desktop Application/SAP/Supply Chain Management/Integra BOSS

Application (Third party application for Marine Shipping)/ ERP system 

• CF marine shipping process is a spread across two disconnected systems and processes. The current dry product shipping process is processed through the Bourque Mariner system while the liquid product is managed and tracked via manual processes utilizing spreadsheets, emails and Word documents.
• Integration,    grey    box    and    white    box    testing    between    three    different systems. SAP-.NET-FTP-Integra (Third Party Shipping Application), which will automate/enhance the shipping process for both Dry and Liquid products. ERP Modules: Supply Chain Management, Order Processing, Financial Accounting.
• Lead QA team in validating and verifying the SAP-Integra shipping application, which improved the shipping and scheduling process by 30%, saving CF Industries approximately $750 million annually. Data Driven Testing to validate the process between three separate integrated systems. Create Test Plan and drive the entire testing process by following Standard QA Process and Control Procedure. Develop QA Strategy/Supporting QA Team in completion of assigned tasks.
• Designing/Creating/Executing test scripts using Selenium and generating Test Reports/Results as required by the Project Management.

March 2013- Oct 2014

TELEFLORA LLC, Oklahoma City, OK, United States 

Position : QA Engineer/Business Analyst

Testing Tools - HP ALM/ QTP/ TFS/ JIRA/ SQL/Oracle Endeca/ATG Mobile Testing/ API Testing/

JSON/XML/ UAT/ ASP.Net Application/ C# 

Job Responsibilities:

• Analyze functional specifications, design documents, and use cases to write applicable test cases for User Acceptance Testing for Functional and Regression Testing
• Lead and manage the QA team in SAP project with End to End test execution and status reports.
• Develop and execute manual and automated test scripts for integration testing and accurately report results. Troubleshoot, document, report and track defects using JIRA/SharePoint
• Integration testing with web services and external services using SOAP UI and .Net Embedded Framework. End to End Business Workflow Testing Update and maintain regression test scripts. Create test plans, support documentation, user guides, and training materials, as required. Set up and maintain testing environments (i.e. various operating systems, virtual environments). Test Teleflora Application on Android and iOS Systems.
• Analyze current quality assurance and testing practices and provide input to increase effectiveness and efficiency. Managing test planning, test scripts, defect tracking/reporting, and test progress report. Report all UAT Results adhering to specifications and business requirements. Documented testing metrics and project feedback. 

January 2012 – Oct 2012

CHESAPEAKE ENERGY Oklahoma City – Oklahoma, United States 

Position :QA Engineer / Business Analyst

Environment - Microsoft Silverlight/ .Net Applications/C#/ Visual Basic 6 Testing Tools – Telerik/

Team Pulse/ JIRA/SQL/ Selenium/ Java/ HP ALM Mobile Testing – PDA/ Android/ iOS 7.1.2/

AppPerfect Desktop Application Testing Tool for .Net Applications

Job Responsibilities:

• Responsible to effectively translate and communicate business needs to IT staff. Conduct analysis of business and user needs by gathering requirements through observation, receiving, and otherwise obtaining information from all relevant sources.
• Conduct Ad-hoc, Regression and System Testing while considering the business implications of the application of technology on to the current and future business environment.
• Develop, implement and maintain documentation of program development and Test Results by reporting User Acceptance Testing through JIRA Performance Test plan creation and execution. Lead Testing projects, both from an application and business process perspective. Interview or survey customers to determine what and how information is processed. Conduct trial runs of programs utilizing approved User Acceptance Testing, to ensure they produce the desired integration results on Mobile Devices (Android/iOS) using AppPerfect Testing Tool for ASP .Net Write instructions and manuals following documentation standards to guide end users. Report Project/Test status, issues, and timelines to management staff and project teams. Lead team in problem resolution, evaluation and implementation of solutions.
• Provide support and training to other Business/Test Analyst when needed and participate in peer review. Forge strong relationships within core Chesapeake business units.

May 2011 – Dec 2011

IBM Delivery Center 

East Lansing, Michigan,  United States 

Position: Software QA Lead

Client– LPL Financial/SciVantage East Lansing, Michigan- HP ALM / UFT/SQL/.Net/C#

SciVantage is the leading provider of web-based, front- and middle-office technology solutions to the financial services industry. From trade processing and account management to comprehensive cost basis reporting and automated account opening, maintenance and funding. Portfolio Management such as, Real-time access to balance, positions and transaction history, Realized and Unrealized gains and Losses, Tax Load Accounting, Trade Order Entry, Automated Credit Checking, Real-time quotes, and Investment Banking/Fixed Income. 

Job Responsibilities:

• Analyze functional requirements to create test strategy plan, traceability matrix, test scenarios, and test cases. Setting up virtual QA environments for tests automation in Quality Center and ad hoc scripting.
• As an IBM delivery Manager I had the responsibility to assign tasks to team members for Functionality Testing, Load Runner and Performance Testing. Regression Testing and End-to-End System validation by performing User Acceptance Testing. Conduct weekly defect review meetings with development team to monitor the progress and review current issues. Managing bug tracking system using HP Quality Center 10.00 and reporting bugs severity high, medium or low (Security Constraints).
• Replicate bugs to analyze the issue by development team or project manager.
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, and Defect Logs, Weekly progress, and system integration testing reports.

March 2009-Aril 2011

FACTOR, a Division of WR Hess, Oklahoma City, OK, United States 

Agile Software Development Company

Position: Software QA Analyst

Testing Tools: Gemini/Selenium/Java/SQL/Microsoft Test Manager (VSTS) UAT 

Job responsibilities:

• Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing. JAVA, C#, VB based client/server application for retail c-store integration to a large scale fuel management, Payroll and Financial domain systems utilizing price book manipulation, 4gl and VB6 applications. Testing Back end Databases housed in a Unix and Linux environment using Secure Shell Scripting. Determine testing requirements, develop and review SQL scripts for positive and negative test scenarios, to conduct baseline testing, and generate reports.
• Retail software back-end designed in Oracle, ASP. Net Framework, using Windows Communication Foundation (WCF), Service-Oriented (SO) Software As A Service (SaaS) and front-end in Visual basic and C#, JAVA using Quality Control methodologies and design patterns.
• Analyzed application, system, and security errors/logs. Escalate issues to development team using JIRA and verify fixes.
• Design test plans and defined cases for functional, integration system, white box, gray box and user acceptance automated testing utilizing Selenium/Java. Attend weekly defect report meetings and present progress updates. Drafting of a new or revised SLA, ensuring that it is consistent with the contract of appointment. Identifying the relevant KPIs that are to be provided by either party to ensure that monitoring of each party's performance and adherence to the SLA is effective.
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).

Feb 2006- March2009

Order-Matic Electronics, Del City, OK, United States

Position :QA Test Lead

Testing Environment: SQL/HP ALM/TFS/Jira/C# (Debug)/Visual Studio 

Job Responsibilities:

• Develop, document and release test procedures to verify correct and reliable operation of
• Control System Software and Hardware; support development of higher-level automated Quick Test Professional tools for User Acceptance Testing.
• Execute test procedures; document and present test results; update test databases; support identification, prioritization, tracking, exception handling and retest of software and hardware defects uncovered during testing. Graphic User-Interface testing involvement in two different product lines with retail management back-office accounting software. Financial Domain knowledge utilizing KPI’s (Key Performance Indicators).
• Customer interaction to gather requirements, feature addition, beta tester feedback helped improve quality. Tested front-end applications in VB5 and VB6, .Net Desktop Application, C#, HTML, XML, ASP and UML, Test Mobile Applications on Android and iOS, Client-Server web applications with Oracle/SQL back-end utilizing Secure Shell Scripting and running commands on SSH.
• Prepare and present status reports in areas of responsibility.
• Good experience in preparation of test bed, Installation testing, Replication of problems & Generation of bug report. Professional experience in designing Test Cases and Test Scripts for Windows, Java and UNIX environments.
• Developing and Maintaining automated Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Parallel testing with developers has helped gain quality software and efficient time management within the software development department.

B.sc Computer Science