Mohamed Mubashir

Dedicated and hard-working IT Administrator skilled at managing networking systems, maintaining security systems, updating hardware and software. Effective communicator with great technological expertise and a deep passion for technology. Offers well- developed time management abilities and excellent analytical skills and performs troubleshooting.

I have extensive experience in providing IT support across various platforms, including Windows and macOS. My role involved troubleshooting hardware and software issues, performing hands-on fixes at the desktop level, and supporting M365 apps such as Outlook. I was responsible for installing and configuring systems, upgrading software, and maintaining hardware like printers and peripherals. I also ensured proper documentation of service desk requests, conducted preventative maintenance, and regularly tested systems to ensure problem resolution. Additionally, I have a strong ability to quickly learn new technologies and collaborate with teams to maintain smooth operations.

I completed a Bachelor of Technology in Computer Science and Engineering in 2018. The program equipped me with essential knowledge in key areas like networking, system administration, and IT fundamentals, which I have since applied in my professional journey