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Mohamed Shalaby

Mohamed Shalaby

Director in Causis Group

Upper Management / Consulting

Jumeirah, دبي

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About Mohamed Shalaby:

Automotive management professional

Experience

  • An accomplished professional with over 20 years of experience in Strategy Planning, After-sales (Service & Parts), Sales, Network & Distributor Management, International Business Development and Team Management in Automotive industry
  • Developed sales strategy & plans for organization’s business operations; conceptualized & developed new business strategies which led to an increase in turnover & profitability of the organization
  • Expertise in driving operational excellence using skills such as process improvement, operations management, and innovation
  • Excellence in managing After-sales operations along with implementation of various techniques for improving the process operations along with cost effectiveness 
  • Experience in generating servic revenue by meeting budgeted targets by developing new service procedures & strategies to increase productivity
  • Contributed in formulating & implementing marketing strategies and promotions to increase market penetration 
  • Resourceful planning & execution of quality service norms to resolve customer service related critical issues & achieve customer satisfaction
  • Skilled in managing spare-parts, workflow, product analysis, service promotional activity, warranty, competitor model analysis, inventory management, stock levels, safety, and so on
  • Proficient in monitoring, motivating the team to enhance their efficiencies & assisting them to deliver quality services

Education

  • BSC in Mechanical Automotive Engineering as Faculty of Engineering from Ain Shams University in 2002
  • IQF certificate Lean Six Sigma Black Belt 2019

 

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