Najy Rehawy

As a dynamic and results-oriented Operations Manager and Business developer, I bring a
wealth of experience in IT operations, e-commerce optimization, and sales leadership to the
table. My career is marked by a proven track record of successfully establishing over 250
small businesses and conducting interviews with more than 5,000 individuals. This
experience underscores my expertise in team creation, training, and leadership. I am adept
at enhancing system security, optimizing online presence, and elevating team performance.
My goal is to apply my technical and managerial skills within a forward-thinking
organization, where I can contribute to achieving strategic objectives. As a seasoned IT
Operations Manager with a strong aptitude for e-commerce and sales, I am eager to join a
progressive team where I can continue to drive excellence and foster business growth.

Operations Manager
January 2022 – January 2024
Sperlux-Trading DWC LLC, Dubai, UAE

• Led business imperatives alignment, compliance auditing, and performance tracking.
• Formulated annual budgets, set operational benchmarks, and drove business growth.
• Managed marketing and advertising initiatives, enhanced brand visibility.
• Negotiated profitable agreements and cultivated strong client partnerships.

Field Operations Manager
January 2021 – November 2021
UNHCR in partnership with Namma Association, Aleppo, Syria

• Directed a field operations unit of 170 personnel, focusing on training and performance monitoring.
• Instituted employee incentive programs and leadership training seminars.

Small Business Funding Manager
October 2017 – December 2020
UNHCR in partnership with Namma Association, Aleppo, Syria

• Led entrepreneurship training and counseling programs for Persons of Concern.
• Managed grant applications and selection process for small business funding.
• Successfully started 250 small businesses for Persons of Concern.

ORV's Team Supervisor
October 2016 – October 2017
UNHCR in partnership with Namma Association, Aleppo, Syria

• Coordinated team initiatives to support vulnerable demographics.
• Enhanced operational efficiency and community engagement.

Network and Maintenance Supervisor
August 2009 – September 2016
Jupiter Computer Company, Aleppo, Syria

• Progressed from Intern to Network and Maintenance Supervisor.
• Provided technical support and maintained system and network performance.
• Promoted customer service excellence and responsive user experience

• B.A. in English Literature, Aleppo University, Syria (2020)
• Technical Diploma in Computer Engineering, Computer Technologies Institute, Syria (2013)