nikhil narayanan

Experienced Housekeeping Supervisor with over four years of expertise in leading housekeeping operations in hotels and hospitality establishments. Skilled in quality inspections, guest satisfaction, inventory control, and training. Proven ability to maintain high cleanliness standards, manage high workloads during peak occupancy, and resolve guest concerns effectively

Housekeeping Supervisor Five Palm Jumeirah - Dubai, United Arab Emirates Jun 2025 Supervise and coordinate daily activities of housekeeping staff to ensure all guest rooms and public areas meet hotel cleanliness standards. Inspect guest rooms, corridors, and service areas to maintain quality, safety, and hygiene compliance. Train, mentor, and evaluate team members to improve performance and service delivery. Prepare duty rosters, assign tasks, and monitor shift schedules for efficient manpower utilization. Handle guest complaints and service requests promptly to ensure high levels of customer satisfaction. Ensure compliance with health, safety, and sanitation regulations at all times. Assist in hiring, onboarding, and performance appraisal of housekeeping team members.

Housekeeping Team Leader Jun 2023 — May 2025 JW Marriott Marquis Hotel Dubai - Dubai, United Arab Emirates Assisted the Housekeeping Supervisor in overseeing daily operations across guest rooms, public areas, and back-of-house. Assigned tasks to room attendants and ensured cleaning standards were consistently met. Conducted spot checks and room inspections to maintain brand quality and hygiene standards. Supported in creating staff schedules and managing shift rotations for smooth operations. Trained new housekeeping staff on cleaning procedures, guest service etiquette, and safety compliance. Monitored the usage of cleaning supplies and linen to reduce wastage and control costs. Motivated and guided team members to deliver excellent service and improve productivity

Housekeeping Attendant Jan 2021 — Apr 2023 JW Marriott Marquis Hotel Dubai - Dubai, United Arab Emirates Carried out daily cleaning tasks in guest rooms and public areas. Ensured prompt delivery of guest requests and amenities. Recognized as Employee of the Month for service excellence

Yuvakshetra Institute of Management Studies 2016 — 2019 REFERENCES Reference available upon request Kerala,India | Bachelors Degree in BSC Hotel Management & Catering Science.

Kerala State Board Higher Secondary Education Plus Two (+2) 2014 — 2016