
NISHAN WANNIARACHCHI
Customer Service / Support
About NISHAN WANNIARACHCHI:
My passion is my job, I thrive in exciting and ever-moving environments where enthusiasm for one’s work can be expressed and passed along to both guests and colleagues. The position is not paramount for me; however a challenging, creative, and continuing developing environment. One of my strengths is customer relations and I love the personalized touch and experience that a Manager can give to any of his/hers guests... I am a good, well-organized, and patience Manager coach, and team leader, and I love to leave a positive mark wherever I go.
Experience
Competencies:
Promoting a culture of continuous improvement throughout the hotel.
Knowledge of health & safety regulations, food safety, licensing laws, and cash handling.
Having a solid understanding of all hotel functions.
Ability to identify, understand and give priority to urgent issues.
Familiar with financial reporting systems including cost control, and stock management.
Planning ahead while at the same time organizing short-term activities
Education
ACADEMIC QUALIFICATIONS
Swiss Lanka Hotel School Srilanka
Diploma in hotel management
2009.
Higher Diploma in Data Entry
Langway Institute
2008.
I got through the Operational Level and Part of the Managerial Level exams of the Chartered Institute of Management Accountants. (CIMA-UK)
Rahula College Matara 2003 – 2005
Levels: Business studies (B) Accounting (B) Econ (C)
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