Rajarshi Rakshit

Results-driven professional with a rich background in luxury hospitality, demonstrating comprehensive expertise in financial management, strategic decision-making, and client relations. Proven ability to exceed performance targets and foster client relationships through meticulous attention to detail and analytical acumen. Adept at leveraging a diverse skill set for revenue generation, contract negotiation, and effective leadership. Committed to continuous learning & training and open to new opportunities.

In my role as a Sales and Marketing Coordinator at Accor Hotels, Dubai, I've consistently exceeded revenue targets through strategic planning and execution. Collaborating with finance teams, I ensured accurate financial transactions and demonstrated expertise in contract negotiation. My organizational skills shone through in executing significant events, and effective leadership training enhanced my contribution to sales and marketing campaigns.

Transitioning to Guest Service Officer, I implemented sophisticated upselling techniques, achieving and exceeding monthly targets consistently. Analyzing sales data, I optimized revenue through effective rate management and provided strategic insights to management. Collaborating cross-functionally with finance and sales teams, I contributed to successful promotional campaigns and managed guest feedback for continuous improvement.

As a Guest Service Associate in Doha, I spearheaded upselling initiatives, ensuring financial accuracy and strategically adjusting pricing based on demand. Leveraging analytics tools, I generated comprehensive reports on key performance indicators, contributing to the success of promotional campaigns and enhancing the overall guest experience.

In my role as an Event Management Associate at Expo City, Dubai, I developed and implemented innovative event concepts, emphasizing sustainability. Coordinating logistics and fostering strategic partnerships, I contributed to the overall success of Expo 2020, ensuring strict compliance with regulations and safety standards.

My journey began as a Guest Service Trainee at The Oberoi Grand, Kolkata, where I received appreciation for dedicated service and played a crucial role in welcoming VIP clients. Awarded a letter of employment, I handled guest requests with professionalism and learned Micros Opera for smooth operations.

Throughout my diverse experiences, I've consistently demonstrated adaptability, leadership, and a commitment to excellence in the hospitality and events sector.

I earned my Bachelor's degree in Hospitality and Hotel Administration from the Institute of Hotel Management in Bhubaneswar, India, covering Administration, Finance and Accounting, CRM, and Sales & Marketing. Simultaneously, I pursued a Bachelor's degree in Tourism and Hospitality through distance learning at Indira Gandhi National Open University in Delhi, India, focusing on Hospitality, Tourism Studies, Revenue Analysis, and Tourism Management. This dual educational background equipped me with a comprehensive understanding of both hotel management and tourism, providing a solid foundation for my professional journey in the hospitality industry.