Ramy El Shaarawy

I am a hotelier with a great passion for the word and I knew that not only because I am a sociable person who likes to travel and get to know people , NO ,  It is simply because I do possess the main  ingredients which are hospitable , patient , passion and open minded.   
These are without doubt qualities which are very basic and human, ingredients as I mentioned before are forgotten and I am sure you will agree with me as being recruiter yourselves that it is really very difficult now a days to find people who possess such simple components.  

As a hotelier I started my journey from scratch in 1997 working for Sofitel as a receptionist gradually my passion, hard work, eagerness, willingness, desire, ownership , ambition and above all my positive attitude and energy has  helped me to develop my existing skills as well as gaining new ones which was observed and noticed by various managers in my career who saw the potential  in me and did indeed without hesitation given me the opportunity to climb further the ladder to become who I am today a true  professional hotelier who does not know the word ( NO ) and more over ready at all times to jump the obstacles with an open mind and attitude.  
During my career I have observed a lot of managers and leaders as well as participating in trainings in an attempt to develop and shape my own managerial character. I have to say that through my journey I have seen a very few true hoteliers which had a great deal of influence on mine. I can tell you that my management style is as follow:  
 A flexible who combines the three different styles of management (Directive, supportive & delegation) adapts according to the situation.  Tough & fair.  Lead by example.   
Throughout my career I’ve always strived for service excellence, extraordinaire and by exceeding both my expectations as well as people (guests, co-workers & managers). I had my up’s & down’s and learned how to deal with it from different sources my parents , Managers & leaders who influenced my approach and Dale Carnegie’s Golden book ( Principles from how to win friends and influence people ). I have always taken a full advantage from each opportunity in the different hotels were I worked by developing myself, climbing the ladder of success and equally given each over 100 % loyalty  , passion , hard work and whenever I decide to leave is solely based on  my ambition , eagerness and  continues search for development and success.      

1992-1996 Arab Academy for Science & Technology: A Bachelor Degree in Hotel Management. 1978-1992 Victory College, Alexandria, Egypt. A Levels & Higher education Equivalent to GCSE'S