Rashmika Shaman

Experienced Administrative Professional with 5+ years in office operations, team coordination, and digital communication across international and local organisations. Skilled in CRM systems, budgeting, document control, and client service. Holds a BSc (Hons) in Business Management and Strategy and a Higher National Diploma in Business Management. Currently pursuing a certification in Digital Marketing to enhance communication and branding skills.

Office Administration Manager | Remote

St. Anthony Financial Planning (Pvt) Ltd | Melbourne, Australia | Jun 2021 – May 2025

• Handled 100+ client communications monthly across email, phone, and in-person queries. 
• Handled and routed incoming calls and emails professionally and promptly, and assisted in the preparation of presentations, material submittals, and related documentation.
• Maintained accurate office records, organised documentation, and ensured secure information management. 
• Assisted in preparing financial reports, business presentations, and internal communication materials.
• Streamlined procurement and inventory processes

BSc (Hons) Business Management and Strategy | 2025 

University of Northampton | United Kingdom