Sarita Lawrance

In my current  role  I am Team  leader of Customer Relationship Officer Team for seven Territories, offices located at KSA, UAE, Kuwait, Egypt, Pakistan & their neighboring countries

I am an expert at building better customer relationships through creating a superior customer experience. I have a passion for leading CRM teams and getting results.

Seasoned & capable of working under pressure and lead multiple projects in a fast-paced, deadline-driven environment.

I have created an environment that encourages effective communication and the sharing of various viewpoints between staff. I have developed an excellent team spirit where people work together to overcome complex tasks.

I possess superb communication skills which allow me to clearly explain complicated concepts to non-experts at same time inspire, energise and motivate others

My strongest point is my ability to collate information from different departments throughout the company to give one, holistic view to each customer in real time. Furthermore, I possess a unique ability to discover opportunities, develop them & eventually maturing in successful business closure.

Dynamic and dedicated CUSTOMER RELATIONSHIP MANAGER -TEAM LEAD, recognized for Monitoring and providing strategy for performance improvement with logged calls, performance metrics, revenue metrics. Access data for goal setting analytics, team meetings, and reporting to executives.Natural ability to handle multiple tasks simultaneously.

Master in business administration with 10 years of sales experience