Shamsha Ali

A Nursing Graduate with total 8 years of experience in healthcare industry. Having extensive work experience that includes team leading, development of policies and procedure, adherence with infection control and patient quality and safety protocols, Implementing JCIA standards, documentation, staff trainings and education as well.

18-Dec-2018 to 30th March 2022
Head Nurse & Quality/ Infection control In-charge [Full-Time Position]
Oriana Hospital (Day Care Surgery), Sharjah, UAE.
 Responsibilities:
o Managing and leading all nursing personnel operations.
o Step-changed documentation process of patients’ data and medical records.
o Establishing new policies and upgrading policies and procedures to meet and exceed Joint
Commission International Accreditation (JCIA) standards and Provide guidance and support
to nursing staff in Infection Control Policies and Guidelines including Education and trainings.
o Monitoring performance via relevant data gathering & producing statistical report.
o Leading JCIA Mock tracer Activities.
o Acts as an Infection Control Coordinator between nursing units.
o Reporting and notifying all infected case to the Health Ministry and Authorities.
o Undertakes regular infection control audits and inspections.
o Implementation of all new infection control Guidelines given by the ministry.
o Reporting Sentinel events and appropriate root cause analysis
o Actively participate in FMEA and PDCA processes.
o Facilitated and provided plans and oversight, for Environmental Health and Safety
Management System program (EHSMS) and the Infection Control Program.
o Responsible for process and documents maintenance pertinent to the Quality program (ex:
ensuring the appropriate review and update of policies/procedures)
o Initiated Monthly, Quarterly, and yearly meetings with hospital leaders and Committees
include infection control, Facility management committee.
o Identified educational needs relating to the achievement of the quality program.
o Developing short-term and long-term goals for the entire nursing department.
o Planning and overseeing admissions, nursing, and patient care processes.
o Managing and hiring of nursing staff.
o Responding to any nursing related issues in timely manner.
o Coordinating with medical staff and other departments to ensure hospital efficiency.
o Overseeing all record-keeping processes and ensuring accuracy of all necessary documents.
o Conducting staff performance evaluations and employee counseling.
o Delivering Key Performance Indicators (KPIs) on target.
o Developing training and education program and conducting health teachings for the nurses.
o Performing and participating in clinical area to continue with clinical practices.
o Ensuring operation of medical and administrative equipment by verifying emergency
equipment availability, completing preventive maintenance requirements, following
manufacturer's instructions, troubleshooting malfunctions, calling for repairs, maintaining
equipment inventories and evaluating new equipment & techniques.
o Dealing with emergencies, assisting staff nurses and executing necessary referral to the tertiary
care hospital.

01-May-2018 to 29-Nov-2018
Quality Supervisor Nurse [Full-Time Position]
Gulf International Medical Services, Abu Dhabi, UAE.
 Responsibilities:
o Identifying patient service requirements by establishing personal rapport with potential and
actual patients and other persons in a position to understand service requirements.
o Maintaining nursing guidelines and updating policies and procedures.
o Undertakes regular infection control audits and inspections.
o Completing patient care requirements by scheduling and assigning nursing staff.
o Following up on work results and patients’ charts.
o Promoting patients’ independence by establishing patient care goals, teaching and counseling
patients and their friends & family and reinforcing their understanding of disease,
medications, and self-care skills.
o Providing information to patients and health care team by catering to questions and requests.
o Resolving patients’ needs by utilizing multidisciplinary team strategies.
o Protecting patients and employees by developing and interpreting infection-control policies
and protocols, enforcing medication administration, storage procedures, and controlled
substance regulations.
o Maintaining documentation of patient care services by auditing patient & department records.
o Maintaining healthy relationship among health care teams by communicating information,
responding to requests, building rapport and participating in team problem-solving methods.
o Assessing new patients thoroughly with the doctor and filling up necessary documents for
initial authorization.
o Coordinating with other health care professionals for the new patients that will be assessed.
o Maintaining patients' files timely and properly; ensuring it is according to home care
standards.
o Providing supervision and direction to all staff nurses.
o Executing monthly medical documentation audit.
o Making necessary schedule for monthly patient visit and coordinating with patients’ families.
o Assisting doctor in during patients visit and carrying out documentation check post visits.
o Update patients’ conditions on daily basis and referring to the doctor, if needed, to ensure
and maintain safe, efficient and quality patient care.
o Maintaining monthly Key Performance Indicators (KPIs) scorecard and reporting to Health
Authority Abu Dhabi (HAAD).
o Executing timely documentation and compilation for renewal of insurance authorization.
o Being available 24-hours on-call and stepping in for duty in case of nursing staff shortage.
o Updating the medication profile of each patient.
o Creating monthly schedule and subsequently submitting to HR for salary computation.

25-Oct-2017 to 07-Feb-2018 and 30-Sep-2013 to 10-Dec-2014
Registered Nurse, Consulting Clinic [Full-Time Position]
Sultan Clinic, Karachi, Pakistan.
 Responsibilities:
o Being certified to give vaccinations to adults as per Pakistan Nursing Council (PNC) guidelines.
o Ensuring adherence to strict hygiene, health and safety rules.
o Assisting doctor with wound dressing.
o Assisting doctor during assessment.
o Administering medication as per given orders.
o Maintaining accurate records of care.
o Recording patients' vital signs and medical information.
o Managing stocks of supplies and ordering supplies accordingly.
o Ensuring storage and disposal of medication in accordance with policy.
o Preparing doctors clinic and confirming next day appointments.

16-Aug-2015 to 21-Jun-2016
Medical Nurse, Consulting Clinic [Full-Time Position]
Drs. Nicolas & Asp Centre, Dubai, UAE.
 Responsibilities:
o Preparing for and participating in accreditation with Australian Council of Healthcare
Standards International, ACHSI.
o Assisting doctors in minor surgeries like removal of skin lesions, cryotherapy & warts removal.
o Being certified to give vaccinations to pediatric patients and adults as per Dubai Health
Authority (DHA) policy.
o Ensuring adherence to strict hygiene, health and safety rules.
o Performing wound care and dressing, medication administration, ECG, N/G insertion.
o Providing care to patients and residents based on their care plan outlined by their doctors.
o Accurately monitoring and recording observations on patients' conditions.
o Maintaining accurate records of care.
o Recording patients' vital signs and medical information.
o Re-evaluating patient care plan with changes in their conditions.
o Consulting and coordinating with other healthcare team members.
o Directing and supervising less experienced nursing staff.
o Preparing patients and assisting with treatments, surgery and patients’ examination.
o Managing stocks of supplies and ordering supplies accordingly.
o Ensuring storage and disposal of medication in accordance with policy.
o Meeting licensing requirements via continuous education.

19-Nov-2012 to 21-Sep-2013
Registered Nurse, Consulting Clinic [Part-Time Position]
The Aga Khan Hospital and Medical College Foundation, Karachi, Pakistan.
 Responsibilities:
o Assessing patient condition; planning and implementing patient care plans.
o Delivering regular updates to doctors, patients, and their family members.
o Initiating treatment and monitoring doses as per doctor’s order
o Responding to medical emergency by providing first aid care and then refer to tertiary care
hospital
o Completing all necessary paperwork prior to patient transfer.
o Maintain patient records.
o Treating wounds and provide sterile dressings as per order by doctors.
o Assisting physicians in performing procedures.
o Administering intravenous fluids and medications.
o Providing education and support to patient families.
o Preparing for and participating in accreditation with Joint Commission International (JCI).
o Reporting of any incident by complying with proper incidence reporting system.
o Performing wound care and dressing, Medication administration, ECG, N/G insertion.

02-Nov-2009 to 10-Dec-2011
Registered Nurse, Medical ward [Full-Time Position]
The Aga Khan Hospital and Medical College Foundation, Karachi, Pakistan.
 Responsibilities:
o Assessing patient condition; planning and implementing patient care plans.
o Identifying sudden or subtle changes in a patients’ medical conditions.
o Delivering regular updates to doctors, patients, and their family members.
o Initiating treatment and monitoring doses.
o Responding to medical emergency and notifying appropriate doctors.
o Caring for patients’ needs throughout their recovery in the Special Care Unit (SCU).
o Completing all necessary paperwork prior to patient transfer.
o Maintain patient records during shift
o Creating and implementing effective care plans
o Assisting physicians in performing procedures.
o Ensuring that BIPAP, monitors and other types of medical equipment function properly.
o Administering intravenous fluids and medications.
o Responding to life-saving situations using nursing standards and protocols for treatment.
o Providing education and support to patient families.
o Preparing for and participating in accreditation with Joint Commission International (JCI).
o Taking responsibility for the ward in the absence of senior staff.
o Spot-checking of the care provided to the patient and nursing documentation to ensure
quality and safety.
o Reporting of any incident by complying with proper incidence reporting system.
o Performing wound care and dressing, Medication administration, ECG, N/G insertion.
o Assisting patients per and post-operative
o Assisting doctor during elective or emergency intubation
o Handling patients with BIPAP and sending ABGs as instructed by doctor.