About SHEIKHA AL-YAHYAAI:
Friendly and professional with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills proven through customer satisfaction and peer recognition awards. Seeking a position as a customer service team supervisor to continue career growth into management.
Experience
Secretary and Receptionist
From November 2013 to April 2014 Awael National Institute Al Buraimi
Contact center agent
From November 2014 to December 2017 Etihad Airways UAE-Al ain
Education
High School Diploma
From September 2009 to July 2010 Amina Bint Al Imam Jaber Al Buraimi Foundation Certificate
From September 2015 to October 2016 Al Buraimi University College Al Buraimi
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