Shubha Shree

This letter serves me to introduce me and submit my candidature in to your esteemed organization.
I have enclosed this letter with a copy of my "Curriculum Vitae" detailing my educational achievements &previous
working experience.
I conclude this brief letter stating

Always provided splendid customer services to customers in a
friendly and courteous manner 

Resolved service problems by clarifying the customer’s complaint,
determined the cause of the problem and offered best solutions,
expedited corrections and adjustments, and followed up to ensure
resolution.
Effectively used quality control tools like Checklists, Control chats
,Pareto chats and fish bone diagrams to analyze the quality
standards of team.
Prepared agents’ performance reports by collecting and analyzing
customer inputs as a part of quality control and Audit.

Master of Commerce in Finance -Tumkur University (2019)
-Bachelor of Commerce in Accounting and Finance-Tumkur
University (2017)