
Shun Lae Oo
Restaurants / Food Service
Services offered
Dedicated waitress with 1 year of experience in a hotel environment, recognized for delivering high-quality service in fast-paced settings. Skilled in managing multiple tables efficiently, ensuring timely service, and maintaining a welcoming dining atmosphere. Adept at handling high-pressure situations, with a focus on customer satisfaction and teamwork. Seeking to contribute my hospitality skills to a dynamic restaurant environment in Dubai.
Experience
Guest Satisfaction
- Provided personalized guest service, leading to a 10% increase in positive guest feedback and return visits.
Delay Reduction
- Collaborated with the Restaurant Manager and team members to reduce service delays during peak hours by 10%.
Order Accuracy
- Managed guest orders and payments with a 98% accuracy rate, consistently meeting the hotel's standards.
Up-Selling Skills
- Participated in regular training sessions, enhancing up-selling abilities and contributing to a 5% increase in revenue.
Professional Grooming
- Maintained professional grooming standards, positively influencing guest perceptions of the hotel staff.
Safety Compliance
- Upheld safety and hygiene standards, ensuring compliance with hotel policies.
Education
High School Diploma
No 2, BESH, Sanchaung, Yangon.
Myanmar
2015-2016
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