Sudhir Arora

My Self Sudhir Arora, basically I am from India living in Dubai now. Currently I am staying and open to work anywhere in Dubai in stable and good organization. Well I an married person and my family is in India. I have got good experience. Skills I have got are hardworking, team player, time management, professionalism, confidence to do the work. 

I am writing to express my strong interest in the Customer Service, Quality Head position at your company. With my extensive experience and skills in handling customer payments, resolving issues, and providing exceptional service, I am confident in my ability to contribute to the success of your organization.

Having worked as a Customer Service representative at Blue Planet, I have gained valuable experience in handling payments for clients involved in cryptocurrency trading. I have also excelled in handling customer calls and resolving any issues they may encounter during the trading or payment process. Additionally, I have assisted the team with referrals and provided support in various aspects of the business.

During my tenure as a Receptionist and Cashier at Artistic Photography Studio, I successfully managed customer reservations for events and provided excellent service to customers visiting the studio for photography services. I handled cash transactions, addressed customer complaints, and ensured the smooth operation of the studio.

In my previous role as a Quality Analyst at PCM World Wide Flights LTD, I was responsible for auditing sales calls, managing the QA team, and creating reports. I also conducted training sessions for new hires, interviewed candidates, and prepared training modules. Furthermore, I effectively handled incentives for the QA team and sales agents, demonstrating my ability to drive performance and motivate teams.

With a total work experience of 5.9 years and a Bachelor's degree in Business Administration, I possess the skills and knowledge necessary to excel in the Customer Service, Quality Head role. I am self-confident, adaptable, and possess excellent problem-solving abilities. My strong verbal and written communication skills, along with my positive attitude, make me an ideal candidate for this position.

I am excited about the opportunity to contribute to your organization's success and thrive in a challenging and rewarding environment. Thank you for considering my application. I look forward to discussing how my skills and experience align with your company's needs.

I am a graduate from BBA in 2016.