Naveed Akhtar

Energetic salon professional who is enthusiastic about helping customers of all backgrounds, genders and
ages. Possesses communication and interpersonal strengths as well as a friendly demeanor and current
product knowledge.

• Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages,
  tastes and style preferences.
• Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
• Consulted with customers regarding style objectives and upcoming events.
• Placed inventory orders, monitored shelf stock and tracked expenses.
• Checked supply stocked and placed new orders, keeping levels balanced between expected demand and budget targets.
• Managed all areas of salon operations, including appearance, performance and sales of products.
• Created and managed budgets to control expenses within agreed targets
• Modernized company structure and policies to meet changing market demands.
• During tenure, hired, developed and managed staff.
• Scheduled employees and oversaw customer appointment calendar.
• Addressed customer problems quickly and according to service standards.
• Advised on workout routines and best practices for reaching fitness targets.
• Handled personnel rota changes, holidays requests and interpersonal conflicts to maintain smooth
  operations.

Masters of Arts in International Relations