Sumaia T

Executive/Personal Assistant with a track record of 6 years, adeptly supporting C-level executives. Demonstrated expertise in delivering top-notch administrative, logistical, and communication support, coupled with proficiency in project management, and conducting data analysis. Possessing exceptional copywriting skills, including creating compelling SEO-approved content, while seamlessly handling a diverse array of projects.

Personal Assistant to CEO

Wellbred Trading DMCC

 [ 01/03/2023 – Current ]

Efficiently managed complex travel arrangements for the CEO, who engaged in extensive travel, averaging 6-8 trips per month. Implemented cost-saving strategies and maintained impeccable logistics to ensure seamless journeys resulting in a 15% reduction in travel expenses.

Executed high-level board meetings, including preparation of meeting materials and logistics, resulting in improved decision-making processes and increased board satisfaction.

Directed budgeting and financial forecasting processes, including corporate and personal expenses, analyzing financial data, and creating reports for the CEO and senior management.

Exhibited utmost discretion in managing the CEO's personal affairs, attentively overseeing various aspects including family matters, insurance, and diverse personal tasks.

Corresponded effectively with stakeholders at all levels, including board members, investors, government officials, and media representatives.

Managed and organized sensitive and confidential information for the CEO, including financial reports, legal documents, and corporate strategy plans, ensuring a 100% confidentiality compliance rate.

Acted as the primary liaison between the CEO and employees, effectively communicating corporate objectives through consistent correspondence and scheduled status updates across all divisions.

Assisted in the development of corporate policies and procedures, including risk management, safety, and sustainability practices.

Organized successful company-wide events, such as annual retreats, team-building activities and employee recognition ceremonies, fostering a positive work culture and boosting employee morale.

Personal Assistant to CEO/Marketing & Growth Executive

Betswap

 [ 24/04/2022 – 01/05/2023 ] 

Efficiently managed the demanding schedule of the CEO, coordinating through various time zones to meticulously schedule and actively participate in high-level meetings.

Acted as a pivotal point of contact between employees and the CEO, driving successful outcomes through streamlined communication channels.

Implemented robust systems company-wide, resulting in a remarkable increase of 30% in productivity by streamlining progress tracking.

Insured regulatory compliance and meticulously executed Know-Your-Customer (KYC) processes. Additionally, spearheaded the seamless establishment of company bank accounts, skillfully secured office spaces both locally and internationally, and consistently maintained up-to-date licenses.

Orchestrated the seamless procurement of visas while adeptly coordinating comprehensive travel arrangements, meticulously curating itineraries, and overseeing all aspects of logistics, including flight and accommodation bookings, for the CEO.

Represented the company at various events, demonstrating a commitment to staying informed and engaged in the industry.

Presented a range of reports, including investor updates, Google Analytics reports, Twitter traffic reports, Instagram insights reports, and Youtube influencers reports, to support informed decision-making and drive business success.

Reinforced the company's brand by writing compelling content for the homepage and landing page, collaborating with the design team and developers to ensure accurate and effective delivery.

Successfully designed and executed multi-national ad campaigns for North America, South America, Europe, and Southeast Asia within the agreed budget, time and quality, resulting in a 70% increase in traffic.

Executive Assistant to CEO

Forever Diamonds

[ 01/11/2020 – 01/09/2021 ]

Efficiently coordinated, scheduled, and actively participated in high-level meetings alongside the CEO, meticulously documenting minutes and action items.

Demonstrated exceptional organizational skills and attention to detail in serving as the primary point of contact between the CEO and employees, ensuring streamlined communication and fostering a cohesive work environment.

Presented impactful presentations during meetings with external parties and internal team members, effectively demonstrating expertise and professionalism.

Proactively followed up with external stakeholders and internal team members, cultivating seamless communication channels and fostering effective collaboration.

Generated daily and monthly sales and profit reports, as well as jewelry count reports to track, analyze performance and sales data.

Conducted daily diamond inspections to provide official store certificates with each sale, including identifying and documenting details such as carat weight, cut, color, clarity, and gross weight.

Executive Assistant to CEO/Marketing Manager 

Sparks Group

 [ 01/12/2017 – 30/10/2020 ]

Exerted a pivotal role in the CEO's demanding schedule, managing his busy calendar while facilitating effective communication and logistics. Simultaneously, diligently attended to critical corporate and personal tasks, ensuring the uninterrupted flow of daily operations with utmost efficiency and precision.

Developed and implemented strategic sponsorship initiatives with various TV shows and public events, while securing the CEO's authorization and ensuring compliance with company policies and guidelines to drive brand visibility and business growth.

Enhanced customer service by implementing a CRM system and a highly effective Loyalty Program, resulting in an impressive increase of 40% in customer satisfaction and retention rates.

Directed the strategic management of social media accounts and skillfully handled exclusive VIP customer communications across multiple channels, such as phone, email, social media, and in-person interactions.

Administrative Assistant/ Marketing Coordinator 

KidZania/Kidzmondo

 [ 01/03/2017 – 30/11/2017 ] 

Managed the complex calendars of top sales executives, playing a vital role in their daily operations. Assisted in the meticulous preparation of crucial sales reports on a daily and weekly basis, providing invaluable support to the sales team.

Monitored social media accounts and handled customer interactions, both in-person and online.

Exhibited keen attention to detail in updating daily schedules and skillfully crafting official correspondence.

Handled administrative matters discreetly and with utmost efficiency, ensuring seamless operations and mitigating any disruptions for the executives.

Maintained and updated extensive contact lists and client information in the company's database, ensuring accurate and up-to-date records.

Efficiently coordinated and planned meetings and conference calls for sales executives.

Harvard Business School: Open Innovation

Read Century: Executive Assistant Masterclass