About Usman Ahmad:
A highly motivated and energetic individual with exceptional multitasking and organizational skills. My aim is to seek and establish a career with your organization in a challenging position, towards career advancement and excellence by gaining valuable experience from the job and blending my growth opportunities with the organization. Possessing a good team spirit, deadline oriented and having the ability to organize and present complex solutions clearly and accurately.
Experience
IBRAMA COMMUNICATIONS Feb 2020-Nov 2020
Customer Service Representative and Sales Executive
- Warmly greeted customers with positive telephone etiquette to identify issues
- Delivered quality information and service in telesales call handling to continue sales growth
- Responded to email and requests to offer prompt solutions for customer satisfaction
- Continued for one and half year during my bachelor degree.
E-SOFT LINKS Dec 2020-March 2022
Data Entry Operator and Virtual Assistant On E-bay And Amazon
Duties& Responsibilities:
- Working as a Virtual Assistant on eBay and also on Amazon (A+ Listings on Amazon).
- Handle the clients’ accounts and was providing them customer service as per their needs
- Handle orders through Royal mail
- Write HTML description and SEO base titles
Education
Degree | Discipline | Year | Division | Board / University
| ||||
Graduation | B.s-Computer Science | 2017–2021 |
| First
| University of Management and Technology Lahore, Pakistan | |||
Intermediate | Pre-Engineering | 2015 – 2017 | First | BISE Lahore, Pakistan |
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