About Vinu Sivalingam:
IT L2 Desktop support Engineer-CCNA,ITIL,MCSE certified and 6 years UAE Experience-Immediate join.
Experience
- Hands-on experience in hardware and software troubleshooting of Laptop/Desktop/Server/Printer.
- Take appropriate action in the event of non-compliance with security requirements ITIL foundation.
- Hands-on experience in windows server administration tasks, including user/group administration, security permissions.
- Good knowledge of Vmware-Vsphere, ESXI 6.5.
- Hands-on experience in Microsoft office 365, OneDrive ,and MS Team.
- Hands-on experience in Incident Ticketing System SLA.
- Good Knowledge of Switches, Routers, Firewalls.
- Good knowledge of networking – TCP/IP, DNS, DHCP, NAT, VLANs.
- IT hardware Inventory management.
Education
2008 – BE/B.TECH - Electronics & Communication Engineering – Anna University | India.
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