Zahra Jafer

• Strategic Partnership 
• Liaison & Business Communication 
• Research and Policy Analysis 
• Cross-Cultural Communication 
• Efficiency Improvement 
• Data Collection Techniques 

Professional Experience

Instructor- E-commerce 

Trebas Institute- Montreal, QC (2022-Present) 

• Create an exhilarating learning environment to students of the program.
• Develop and deliver an effective learning environment using available resources, incorporating various teaching/learning methods to meet the course objectives.
• Manage lesson planning, assignments, class, and overall course assessment of the students’ work while ensuring students’ awareness of course objectives and FCT’s expectations.
• Guide class discussions while encouraging debate and feedback by students.

Instructor- International Business Management 

Greystone College- Montreal, QC (2022- Present)

• Deliver instruction that follows established program curriculum.
• Prepare subject materials for presentation to students in an interactive and student-centered environment in person in the classroom.
• Apply IBM learning strategies and techniques to classes of international students with high intermediate level of English.
• Teach and guide students in “real world” IBM class projects.
• Directing various learning activities in a group of international students with an advanced level of English.

Education Consultant 

Musitechnic Formation- Montreal, QC (2021-2022)

• Designs and prepares programs by selecting appropriate content, determining format and arranging for material and human resources. 
• Acts as a resource to counsellors, teachers, private and public agencies regarding educational methods, visual and audio teaching aids, program planning, etc.
• Report on the effectiveness of current academic systems
• Devise strategies to improve educational quality and help implement new policies
• Design new training programs and offer teacher training workshops
• Recommend different educational materials
• Implement and guide usage of new technologies
• Assist in correlating systems to improve student drop-out rates
• Advise academic intervention programs
• Supervise online education
• Manage charter school operations

Program Instructor (Special Care Counseling)

CDI College- Montreal, QC (2022) 

• Preparing, administering, supervising, and grading examinations, quizzes, and other assignments. 
• Educating students on following a school's moral codes and behaviors. 
• Planning and organizing academic events and activities, both in and outside of school property.
•  Keeping the curriculum updated, organized, and orderly.
• Coordinating Co-op placements for students and monitoring their function at their placements. 

Economic Development Consultant
FDI Research Consultants International- Montreal, QC (2019-2021) 

• Understanding companies in the US marketplace 
• Communicating with C-level executives and clients to collect information and provide guidance in a professional manner 
• Understanding clients’ needs and incentives 
• Researching companies and contacts using various web resources 
• Identifying indicators of growth in companies 
• Understanding financial elements of a company 
• Reporting and creating new profiles for new clients 
• Following up with clients to obtain feedback 

Research Assistant and Public Relations’ Coordinator (Donors’ Accounts) 

University of Ottawa Alumni and Development Office (2018-2019) 

• Devised a fundraising strategy to be approved by the chief executive or senior leadership team • Agreed to a departmental budget and worked to achieve or exceed a fundraising target
• Co-ordinated and managed fundraising, comprising community, trust, corporate, major donor and digital fundraising, across the organization 

• Line managed and motivated a team of fundraising managers and officers across different fundraising functions
• When necessary, managed and motivated a team of volunteers who engaged in fundraising activities
• Built relationships with high profile and high net worth individuals as potential donors to the department • Built relationships with charitable trusts, foundations and other institutional funders
• Wrote or approved funding applications to charitable trusts and foundations
• Attended networking events and meetings with potential donors
• Prepared reports and gave presentations on fundraising progress to the senior leadership teams and the trustee board 

Lead Researcher (Contract)
City of Ottawa, Ottawa Festivals Network (June 2017- January 2018) 

• Lead Researcher of the membership baseline for 2015 and 2016
• Profound expertise within Federal and Provincial tools of impact assessment CASHEIM, TREIM, DMIA and CREC • Lead developer of the organization’s annual, impact assessment report, analysis and delivery to federal, Provincial and private sector stakeholders for the years 2015 and 2016
• Conducted extensive qualitative and quantitative research initiatives for the measurement of the Organization’s economic impact within the Ontario region for the years 2015 and 2016 

• Transforming previous internal files and combining them with current metadata
• Worked with immediate supervisor to resolve records' management issues pertaining to the previous 10 years of data within the organization’s database 

Research Associate (Contract)
Health Canada, Government of Canada (January- July2018) 

• Junior research associate within the “Palliative care of the Ontario/Ottawa/ Champlain region program (2015- 2019)”
• Analyze and process the progress of clinical studies at investigative sites or remotely in accordance and association of the Ontario research team 

• Drafting theoretical and experimental research guidelines and specifications
• Producing both written and oral briefs for policy colleagues and ministers, based on reviews of research evidence • Working in close partnership with external research contractors, other government analysts, and policy colleagues during the course of the three year project
• Worked effectively with a group of administrative, IT and human resource specialists to design and implement a new and more updated document management system, archival database and internal
CRM (Intranet and Member 365)
• Coordinated and managed staff groups to identify data sources and owners 

• Reconfigured new structures for data sharing and storage
• Maintain and administer a system for effective data flow that assists with monitoring for study compliance
• Maintain processed experimental records according to the federal research requirements and report regularly on the process of the research 

Research Assistant (One semester work study)
Faculty of Philosophy, School of Public Ethics, University of Ottawa (January- July 2017) 

• Conduct literature reviews
• Collect and analyze data
• Prepare materials for submission to granting agencies and foundation 

• Provide ready access to all experimental data for the faculty researcher and/or supervisor 

Strategic Partnership Research Assistant (Internship)
Parks Canada, Government of Canada (July 2015-September 2016) 

• Drafting new policy and strategic frameworks for the agency’s partnership team
• Liaising with, advising and answering enquiries from MPs, related agencies, parliamentary advisers, members of the public, academics and local council
• Working on a wide range of research projects and employing a range of different research methodologies
(if undertaking research internally)
• Discussing and agreeing project requirements with clients (policy officials, ministers)
• Drafting research specifications
• Agreeing the terms of reference for research
• Commissioning and project-managing research projects
• Commenting on draft research instruments, such as questionnaires, and editing draft reports
• Conducting, or commissioning then analyzing, in-depth interviews with members of the public and largescale
data sets
• Ensuring that research is conducted within a set time frame to meet policy requirements
• Ensuring quality control of research
• Providing information and analysis on a policy issue and its development
• Providing information on what research is already available in a policy area
• Working in close partnership with external research contractors, other government analysts, and policy colleagues during the course of the research
• Producing both written and oral briefs for policy colleagues and ministers, based on reviews of research evidence
• Responding to external and internal research enquiries from colleagues, government departments, academics, local councils, regional development agencies and members of the public
• Transferring previous records into the new internal database and providing numerous training lessons to administer the new document management system
• Resolving, designated issues regarding the records' management process and explaining the methods of resolutions that were employed during the troubleshooting to different departments in order to avoid future system complications 

2022- Present PhD- Doctorate in Interdisciplinary Studies (University of Waterloo)

2019- Master of Arts in Conflict Studies and Management (University of Ottawa)

2015- Bachelor of Arts in Conflict Studies and Management (University of Ottawa) 

TESOL Ontario Certified from the Canadian College of Linguistics Accreditation - Algonquin College of Ontario