Concentrix Jobs in United Arab Emirates

This role involves providing high-quality customer service to customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. · ...

Essential Functions/Core Responsibilities: · Respond to inbound calls from customers while maintaining established standards for call handling. · Provide high-quality customer service by answering customer inquiries efficiently and politely. · ...

As a Customer Service Advisor at Concentrix you will be responsible for: · Receiving inbound calls from customers while maintaining established standards. · Providing high-quality customer service by answering enquiries efficiently and politely. · Identifying and maximizing selli ...

Manage daily operations and admin tasks such as email management leave requests planning scheduling meetings taking minutes monitoring performance reporting and other organizational tasks lead motivate team provide supervision motivation foster competitive performance ensure effi ...

The Recruiter will assist with implementation and administration of recruitment programs. They will receive, screen and file incoming resumes as well as conduct initial screening interviews with prospective applicants. · ...

Associate Director Delivery · The Associate Director of Delivery is responsible for overseeing day-to-day delivery of services across multiple programs or locations. · Servicing delivery & operations management · Managing client relationships · ...

Job Summary · This Team Leader/Subject Matter Expert will manage emails, paperwork, leave requests, planning meetings minutes performance monitoring reporting other tasks involved client calls updates timely communication colleagues running Contact Centre operation interviewing h ...

A premier customer service company is seeking a Customer Service Ambassador - Luxury Retail who speaks Arabic and English. The successful candidate will manage inbound and outbound requests across various channels, providing exceptional service to high-net-worth clients. Key resp ...

Join to apply for the Customer Service Advisor - (Bilingual- English/ French) role at Concentrix · Essential Functions/Core Responsibilities · - Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up ...

This is a customer service advisor position that requires delivering service to customers and meeting contractual Key Performance Indicator ('KPIs'). The candidate should be able to clarify customer requirements, probe for understanding, and provide resolution to the customer. Th ...

A leading customer service provider is seeking a Customer Service Advisor - Arabic Speaker in Dubai. The role requires providing exceptional service through various communication channels while meeting Key Performance Indicators. Ideal candidates have experience in Luxury Retail ...

Key Responsibilities: · Provide customer service via calls/chats/emails to meet KPIs. · Offer high-quality customer service by listening attentively and resolving issues efficiently. · You will be accountable for providing exceptional telephone services to existing and potential ...

+Job summary · Back office employee responsible for various administrative tasks including data entry, customer service and quality control.+ResponsibilitiesWork on multiple systems to accomplish business needs. · Enrol members end to end by verifying documents and taking decisio ...

++Develop and maintain business intelligence dashboards and reports using Tableau, Power BI, and advanced Excel functions.+Analyze large datasets to identify trends and patterns that support business operations.+Prepare professional presentations summarizing key insights for lead ...

Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention. · ...

The Quality Analyst monitors inbound and outbound calls evaluates and audits results reports to stakeholders participates in calibration sessions internal quality audits maintains strong program knowledge base makes recommendations for enhancements. · ...

Key Responsibilities · Effectively managing Emails, paperwork, leave requests, planning, scheduling meetings, taking minutes, monitoring performance, reporting and many other organizational tasks. · Actively involved on client calls and ensuring that updates are timely communic ...

Summary The Operations Manager – Customer Relations Centre will oversee the end-to-end management of client's multi-brand contact center, supporting all maisons to deliver a seamless, luxury-grade customer experience. This role combines operational leadership, transition/change m ...

A leading global service provider in Dubai is seeking an experienced Account Manager in Luxury Retail and Ecommerce. The role involves managing client partnerships, ensuring high performance through effective leadership of direct reports, and maximizing revenue generation. Candid ...

A leading business process outsourcing company in the United Arab Emirates seeks an Operations Manager II. This role requires strong leadership to oversee a team of operations managers and ensure the success of client relations and service agreements. Candidates should have subst ...