Surveillance Team Leader - Ras Al-Khaimah, United Arab Emirates - David Kennedy Recruitment

    David Kennedy Recruitment
    David Kennedy Recruitment Ras Al-Khaimah, United Arab Emirates

    1 week ago

    Description


    David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Surveillance Team Leader to join their team in Ras-Al Khaimah, UAE. 

    Position: Surveillance Team Leader

    Location: Ras-Al Khaimah, UAE

    Work model: On-site, 100% 

    Employment type: Employment contract

    Benefits: Base salary. 

    About the role:
    This role serves as a key communication bridge between Surveillance Operators, Game Integrity, and Risk & Fraud functions, driving best practices and compliance. The ideal candidate combines strong technical expertise, proven leadership within iGaming, and the ability to thrive in a fast-paced, 24/7 environment.

    DUTIES AND RESPONSIBILITIES:

    • Oversee daily Surveillance operations, ensuring effective monitoring and timely resolution of incidents.

    • Analyze and validate reported incidents, escalating when required and supporting evaluations or disciplinary actions.

    • Monitor online and physical environments to identify suspicious, irregular, or non-compliant activities.

    • Coordinate task allocation, manage live escalations, and support decision-making in critical cases.

    • Maintain accurate logs and detailed reports to support incident tracking, performance reviews, and operational transparency.

    • Oversee testing and performance validation of surveillance systems in collaboration with QA and development teams.

    • Mentor, train, and support Surveillance Operators, ensuring alignment with procedures and professional development.

    • Contribute to performance evaluations and monthly bonus reviews by validating task completion and sanctions.

    REQUIREMENTS:

    • Fluent in English with strong proficiency in both written and spoken communication

    • Additional language skills, strong presentation abilities, and conflict-resolution skills are a plus.

    • 4–5 years of experience in Surveillance or Risk/Fraud within the iGaming industry, including at least 2 years in a leadership or supervisory role.

    • Strong technical knowledge of surveillance systems, video monitoring tools, and fraud detection methods.

    • Proven analytical skills with experience identifying irregularities in online gaming or live roulette environments.

    • Proficiency in Microsoft Office 365, particularly Excel, Teams, and Word.

    • Excellent written and verbal communication skills in English, with experience producing structured reports.

    • Ability to work shifts, including weekends and holidays, within a 24/7 operational environment.

    • University degree in a relevant field.

    • Familiarity with advanced surveillance software, data analysis tools such as Tableau or SQL, and performance KPIs is considered an advantage.

    BENEFITS: 

    • Competitive salary package

    • Career development and continuous technical training

    • Collaborative international work environment

    • And many more 

  • Team Leader

    4 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. · Receive guests in a professional and friendly man ...

  • IT Team Leader

    2 days ago

    Arrise Ras Al-Khaimah, United Arab Emirates

    The IT Team Leader is responsible for managing the IT support team to ensure efficient delivery of technical support services. · Lead and manage the IT support team. · Oversee daily IT support operations. · ...

  • IT Team Leader

    2 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    The IT Team Leader is responsible for managing the IT support team to ensure efficient delivery of technical support services. · ...

  • Team Leader

    1 month ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    The Key Account Specialist will be responsible in handling client accounts, updating reports and monitoring solution strategies. · Accountable for the delivery of territory sales targets and key performance indicators. · Delivers effective, compelling sales calls and presentation ...

  • Surveillance Team Leader

    1 month ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    +We are looking for a Surveillance Team Leader to oversee our day-to-day operations in Ras Al Khaimah. In this role, you will act as a vital communication link between our Surveillance Operators, Game Integrity, and Risk and Fraud Management teams to promote best practices and pr ...

  • Housekeeping Team Leader

    3 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    We are seeking an energetic and detail-driven · Housekeeping Team Leader · to support the daily operations of our housekeeping department and uphold the high standards Accor is known for. · Supervise the housekeeping team throughout daily operations. · ...

  • Surveillance Team Leader

    1 month ago

    Only for registered members Ras Al-Khaimah

    +Job summary · This role serves as a key communication bridge between Surveillance Operators, Game Integrity, · and Risk & Fraud functions, · +ResponsibilitiesOversee daily Surveillance operations.Analyze? · /validate reported incidents.Monitor online?/physical environmentsCoordi ...

  • Stylist Team Leader

    6 days ago

    Arrise Ras Al-Khaimah, United Arab Emirates

    The Stylist Team Leader Manages the Stylists Team's activity focusing on aspects related to cost control and optimization inventory management compliance with procedures administrative and people management tasks. · ...

  • Stewarding Team Leader

    1 month ago

    Only for registered members Ras al-Khaimah

    +Job summary+Clean and maintain the kitchen and dining areas of Wynn Al Marjan Island. Ensure that all equipment is in good working order and report any issues to management. · +Clean and sanitize kitchen equipment and work areas. · Supervise the correct use, handling, and storag ...

  • Handyman Team Leader

    2 days ago

    Arrise Ras Al-Khaimah, United Arab Emirates

    The Handyman Team Leader is responsible for coordinating, supervising, and supporting the handyman team to ensure the efficient maintenance, safety, and functionality of company facilities. · Team coordination: Supervise and organize the daily activities of janitorial staff; assi ...

  • Stylist Team Leader

    3 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    The Stylist Team Leader Manages the Stylists Teams activity focusing on aspects related to cost control and optimization inventory management compliance with procedures administrative and people management tasks. · Main responsibilities include stock control ensuring procedure ad ...

  • Handyman Team Leader

    3 weeks ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    The Handyman Team Leader is responsible for coordinating and supervising the handyman team to ensure efficient maintenance and functionality of company facilities. · ...

  • Surveillance Team Leader

    1 month ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    The Surveillance Team Leader oversees the day-to-day operations of the Surveillance team. · Analyze and verify reported incidents from the studio. · ...

  • Surveillance Team Leader

    1 week ago

    Arrise Ras Al-Khaimah, United Arab Emirates

    The Surveillance Team Leader oversees the day-to-day operations of the Surveillance team ensuring smooth collaboration effective monitoring and timely incident resolution. · This role acts as a vital communication link between Surveillance Operators Game Integrity and Risk and Fr ...

  • Surveillance Team Leader

    4 days ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    I'm helping David Kennedy Recruitment find a top candidate to join their team full-time for the role of Surveillance Team Leader. · You'll lead critical surveillance operations, safeguarding integrity and driving professional growth in iGaming. · You have +4 years experience in S ...

  • Stylist Team Leader

    3 weeks ago

    Only for registered members Ras al-Khaimah

    The Stylist Team Leader Manages the Stylists Team's activity, focusing on aspects related to cost control and optimization, inventory management, compliance with procedures, administrative and people management tasks. · ...

  • Handyman Team Leader

    3 weeks ago

    Only for registered members Ras al-Khaimah

    The Handyman Team Leader is responsible for coordinating and supervising the handyman team to ensure the efficient maintenance of company facilities. · ...

  • Uniform Team Leader

    9 hours ago

    Only for registered members Ras Al Khaimah, Ras al-Khaimah

    The Uniform Team Leader oversees the daily operations of the Uniforms Team emphasizing excellence in administrative management and staff development. · Oversee the accuracy of stock records. · Monitor stock movements. · ...

  • Uniform Team Leader

    3 days ago

    Arrise Ras Al-Khaimah, United Arab Emirates

    The Uniform Team Leader oversees the daily operations of the Uniforms Team emphasizing excellence in administrative management and staff development. · ...

  • Surveillance Team Leader

    4 days ago

    Personalbüro U. Herrmann Ras Al Khaimah, United Arab Emirates

    This role serves as a key communication bridge between Surveillance Operators, Game Integrity, and Risk & Fraud functions, · Oversee daily Surveillance operations, · ...

Jobs
>
Surveillance team leader
>
Jobs for Surveillance team leader in Ras Al Khaimah City