Store Supervisor - Dubai, United Arab Emirates - SAID dal 1923
3 days ago
Description
Key Responsibilities:
- Supervise and manage a team of staff, including recruitment, training, and scheduling, Duty Roster Etc.
- Oversee inventory management, ensuring that stock levels are maintained and orders are placed in a timely manner
- Maintain accurate records of stock, sales, and customer interactions
- Implement and maintain high standards of hygiene, cleanliness, and safety in the store
- Provide exceptional customer service, ensuring that customers are greeted promptly and served efficiently
- Ensure that the store operates efficiently, including monitoring equipment and facilities, and coordinating with external service providers as needed
- Monitor sales and expenses, identifying opportunities for cost savings and process improvements
- Ensure compliance with relevant laws and regulations, including health and safety regulations, food handling regulations, and labor laws
- Respond to customer complaints and feedback, resolving issues promptly and effectively
- Perform other duties as assigned by the management team
Qualifications:
- High school diploma or equivalent; associate or bachelor's degree in business, hospitality, or a related field preferred
- Previous experience in a supervisory or management role in the F&B industry
- Strong leadership and interpersonal skills, with the ability to motivate and manage a team effectively
- Excellent customer service skills, with the ability to interact with customers in a friendly and professional manner
- Strong organizational skills, with the ability to manage multiple tasks and priorities simultaneously
- Knowledge of inventory management systems and procedures
- Knowledge of relevant laws and regulations, including health and safety regulations, food handling regulations, and labor laws
- Proficiency in Microsoft Office and point of sale (POS) systems
- Ability to work flexible hours, including evenings and weekends, as needed
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Experience:
- F&B Industry: 3 years (required)
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