Guest Service Agent - Dubai, United Arab Emirates - Millennium Plaza Downtown
Description
General Responsibilities
- Check all the VIPs arrivals of the day and next day
- Prepare the amenities request for all VIPs
- Look after the M&C enrolments and encourage colleagues to enroll more all arrivals to achieve the set targets
- He/she will look after the profiles' update of all our guest and ensure proper standard is followed
- Do courtesy calls to our guest in house and maintain a record
- Perform the FD tasks when required
Requirements:
- Fully conversant with hotel PMS system
- Excellent communication skills
- Occasional bending, lifting and carrying weights
Experience:
- at least 2 years hotel reception (required)
Language:
- English fluently (required)
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