Guest Service Agent - Dubai, United Arab Emirates - Millennium Plaza Downtown

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

beBee Recruiter


Description

General Responsibilities

  • Check all the VIPs arrivals of the day and next day
  • Prepare the amenities request for all VIPs
  • Look after the M&C enrolments and encourage colleagues to enroll more all arrivals to achieve the set targets
  • He/she will look after the profiles' update of all our guest and ensure proper standard is followed
  • Do courtesy calls to our guest in house and maintain a record
  • Perform the FD tasks when required

Requirements:


  • Fully conversant with hotel PMS system
  • Excellent communication skills
  • Occasional bending, lifting and carrying weights

Experience:

- at least 2 years hotel reception (required)


Language:


  • English fluently (required)

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